Catalyst Consulting Group
211 W Wacker Dr STE 450,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 312-629-0750
Professional Services
Catalyst Consulting Group Technographics
Catalyst Consulting Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Catalyst Consulting Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Catalyst Consulting Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Catalyst Consulting Group has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Catalyst Consulting Group is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Catalyst Consulting Group revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Catalyst Consulting Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Catalyst Consulting Group Tech Stack and Enterprise Applications
Catalyst Consulting Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Catalyst Consulting Group implemented LiveChat on its public website as a Chatbots and Conversational AI deployment to capture and manage inbound client inquiries. The deployment centers on the embedded LiveChat web widget and the LiveChat agent console, providing real-time messaging between site visitors and internal staff. Implementation scope covers client-facing web properties and direct routing to sales and client services teams.
Configuration included standard Chatbots and Conversational AI capabilities such as canned responses, proactive chat invitations, session routing into agent queues, and basic reporting for volume and response tracking. Architecture is a web-embedded widget front end with a cloud-hosted LiveChat service handling messaging and agent session orchestration, and internal workflows were adapted to triage web leads and assign follow up responsibilities. Governance emphasized operational procedures and agent handling rules to standardize response practices across the organization.
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Catalyst Consulting Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Catalyst Consulting Group implemented Microsoft 365 for Collaboration across its United States professional services operations. The deployment provisioned Microsoft 365 as a cloud SaaS collaboration platform to support internal communication, document management, and team workflows for approximately 100 employees.
The implementation emphasized core Microsoft 365 capabilities including Exchange Online email, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document libraries, and OneDrive for Business for personal file storage, with Outlook integration for desktop workflows. Microsoft 365 is also surfaced on the company website to support public content and contact workflows, and governance centered on tenant administration, user provisioning, and identity control consistent with Microsoft 365 operational models.
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Collaboration | Collaboration |
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2018 | 2018 |
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Catalyst Consulting Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Catalyst Consulting Group implemented Salesforce Sales Cloud. Salesforce Sales Cloud was deployed to support Sales Automation,CRM,Sales Engagement workflows and is used on their website as the primary capture and routing point for inbound commercial inquiries. The implementation targets the professional services sales function for the 100 employee firm operating in the United States, aligning the application with client lifecycle and opportunity generation activities.
Configuration focused on core Sales Cloud capabilities, including lead and opportunity management, contact and account management, pipeline and forecasting boards, and configurable reports and dashboards. The Salesforce Sales Cloud instance was tailored with role based page layouts and record types to reflect consulting engagements and service offerings, while automation rules and sales engagement features were applied to streamline lead qualification, opportunity stage progression, email templates, and activity tracking consistent with Sales Automation,CRM,Sales Engagement requirements.
Operational coverage centered on sales and account management teams across the United States, with the website integration feeding leads directly into Sales Cloud workflows. Governance emphasized CRM data model alignment, user access controls, and staged rollout practices to enforce consistent opportunity stages and activity logging. Change management prioritized embedding Salesforce Sales Cloud into established commercial processes and enforcing consistent usage policies.
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Tag Management | CRM |
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2020 | 2020 |
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Catalyst Consulting Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Catalyst Consulting Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Catalyst Consulting Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Catalyst Consulting Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Catalyst Consulting Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Catalyst Consulting Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Catalyst Consulting Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Catalyst Consulting Group Technographics
Catalyst Consulting Group is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $12.0 million.
Catalyst Consulting Group operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Salesforce Sales Cloud,
covering areas like Chatbots and Conversational AI, Collaboration and Sales Automation, CRM, Sales Engagement.
Catalyst Consulting Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Salesforce.
Catalyst Consulting Group recently adopted applications including
Cloudflare CDN in 2023, Atlassian Jira Service Desk in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Catalyst Consulting Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Catalyst Consulting Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Catalyst Consulting Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.