CaterSpot
CaterSpot Technographics
CaterSpot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CaterSpot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 CaterSpot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CaterSpot has purchased the following applications: Xero for ERP Financial in 2017, Zoho SalesIQ for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CaterSpot is running and its propensity to invest more and deepen its relationship with Xero , Stripe , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CaterSpot revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CaterSpot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CaterSpot Tech Stack and Enterprise Applications
CaterSpot ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, CaterSpot implemented Xero as its ERP Financial application. The deployment centralized invoicing and billing for the 16 employee Singapore professional services firm, positioning Xero as the primary ledger, accounts receivable, and billing system of record.
Configuration work focused on invoice generation and amendment workflows, reflecting a core requirement to Generate or Amend Invoices using Xero. Implementation included setup of the chart of accounts, invoice templates, tax code mapping, credit note handling, and basic accounts receivable routines to support client billing and periodic close activities.
Operational coverage centered on finance and client facing billing functions within the Singapore entity, with role based access configured for invoice creation, amendment, and approval. The Xero deployment emphasized audit trails and transactional visibility for amended invoices, enabling traceability of edits and supporting structured approval handoffs within a small finance team.
Governance adjustments accompanied the technical implementation, including documented invoice amendment procedures, user role segregation for billing and reconciliation tasks, and periodic review cycles to align process controls with Xero bookkeeping workflows. The narrative reflects a compact, cloud first ERP Financial implementation where Xero serves as the primary invoicing and financial control plane for CaterSpot.
|
 |
|
|
Payment Processing | ERP |
|
2017 | 2017 |
|
CaterSpot AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, CaterSpot implemented Zoho SalesIQ on its website. The deployment targets the Chatbots and Conversational AI category, using Zoho SalesIQ to provide an embedded website chat widget, automated bot flows, visitor monitoring, and lead capture capabilities aligned to front-line sales and customer service workflows.
The architecture is a cloud-hosted management console paired with a client-side web widget, configured and maintained by internal staff at the 16-person Singapore professional services firm. Operational scope is the corporate site https://www.caterspot.sg/, supporting inbound customer engagement and inquiry handling with chat routing, canned responses, and transcript logging to coordinate small-team sales and support activity.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
CaterSpot Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, CaterSpot deployed Google Workspace (Formerly Google G-Suite) to provide core Collaboration and productivity services for the organization. Google Workspace (Formerly Google G-Suite) is referenced on CaterSpot's website and is used as a cloud hosted SaaS platform to manage corporate email, calendar, file storage and collaborative document editing. Typical modules in use include Gmail, Calendar, Google Drive, Docs, Sheets, Slides and Meet, configured under the company domain to support staff communication and client coordination.
The deployment scope covers company wide user provisioning for all employees in Singapore, with administration handled through the Google Admin console, shared drives and access controls to manage document permissions. Operational impact centers on business functions including internal communications, scheduling, document collaboration and client facing correspondence for the small professional services team. Governance practices align to account lifecycle management, access provisioning and standard Workspace administrative controls.
|
CaterSpot eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shipping Management | eCommerce |
|
2019 | 2019 |
|
CaterSpot CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2016 | 2016 |
|
CaterSpot IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at CaterSpot
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CaterSpot Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CaterSpot IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CaterSpot digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CaterSpot Technographics
CaterSpot is a Professional Services organization based in Singapore,
with around 16 employees and annual revenues of $1.0 million.
CaterSpot operates a diverse technology stack with applications such as
Xero, Zoho SalesIQ and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
CaterSpot has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, Zoho Corp. and Google.
CaterSpot recently adopted applications including
Ruby Live Chat in 2021, Amazon Elastic Load Balancing (ELB) in 2020 and JungleWorks Tookan in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CaterSpot’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CaterSpot’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CaterSpot technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.