Warszawa, 00-843,
Poland
CBRE Poland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CBRE Poland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 CBRE Poland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CBRE Poland has purchased the following applications: BusinessOptix for Process Mining in 2019, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2021, ASARI CRM for CRM in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CBRE Poland is running and its propensity to invest more and deepen its relationship with BusinessOptix , Coveo , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CBRE Poland revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CBRE Poland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BusinessOptix | Legacy | BusinessOptix | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, CBRE Poland implemented BusinessOptix as a Process Mining application to document, analyze and standardize finance processes within GL and Record to Report. The implementation targeted finance process mapping and process discovery for the Global Finance organization supporting CBRE Corporate Outsourcing activities, with BusinessOptix serving as the central process mapping and documentation platform.
BusinessOptix was used to create detailed process maps and formal process documentation for GL and RTR workflows, enabling reviewers to analyze handoffs, control points and exception paths. The work included reviewing, analyzing and documenting existing processes, producing process maps in BusinessOptix, and producing recommendations to standardize processes globally, remove waste, boost efficiency and automation and increase internal controls.
Artifacts from BusinessOptix were applied to evaluate proposed system enhancements and to support test preparation and UAT coordination, directly aligning process design with an application replacement project for Microsoft Dynamics AX and the PeopleSoft 9.2 deployment. Operational coverage focused on finance business functions, with process maps used as inputs to system requirement verification and UAT scripts.
Governance and rollout activities emphasized standardized global process models, coordination of user acceptance testing, and operational support through issue and ticket resolution. The implementation narrative centers on BusinessOptix enabled process modeling and operationalization in the Process Mining category for CBRE Poland, supporting finance process governance and system change coordination.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ASARI | Legacy | ASARI CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, CBRE Poland deployed ASARI CRM to manage commercial property listings and automate exports to Polish property portals. The ASARI CRM implementation is used to publish commercial offers and the public portal Domy.pl explicitly records that offers were sent using ASARI CRM, confirming CRM driven listing publication.
The implementation centers on listing management, publication controls, and automated export workflows within the CRM category CRM, with ASARI CRM serving as the system of record for property metadata and listing status. Configuration scope described by public listings indicates structured listing data fields, publication scheduling, and workflow orchestration that link listing creation to portal distribution.
Integrations target property portals in Poland and explicitly include Domy.pl, where listing pages show they were sent using ASARI CRM, indicating direct or automated export interfaces from ASARI CRM to external portals. Operational scope covers CBRE Poland listing and brokerage workflows, and the deployment affected listing publication processes and governance by centralizing publishing controls in ASARI CRM.
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Customer Data Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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