CCG Cloud
2502 N. Rocky Point Drive, #650,
Tampa, 33607, FL,
United States
Tampa, 33607, FL,
United States
1 813-968-3238
Professional Services
CCG Cloud Technographics
CCG Cloud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CCG Cloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 CCG Cloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CCG Cloud has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Telerik Sitefinity CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CCG Cloud is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CCG Cloud revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CCG Cloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CCG Cloud Tech Stack and Enterprise Applications
CCG Cloud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, CCG Cloud implemented Hubspot Live Chat on its public website. The deployment uses HubSpot Conversations and is categorized as Chatbots and Conversational AI to provide a real time web chat interface for inbound prospect and client inquiries. Configuration emphasizes standard conversational capabilities including a live chat widget, canned responses, conversational routing, contact capture and transcript logging. Hubspot Live Chat is instrumented to surface conversations in a central inbox for agent response.
Operational ownership sits with marketing operations and customer success, with routing rules directing chats to Sales and Customer Success teams to support lead qualification and support intake. The implementation captures chat transcripts and maps contact information to HubSpot contact records to maintain a single source of engagement data within HubSpot. Governance relies on shared inbox workflows, assignment rules and canned reply templates to standardize response handling and handover to asynchronous channels when required.
|
CCG Cloud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, CCG Cloud implemented Microsoft 365 to provide enterprise Collaboration capabilities for its 120 employee professional services organization. The Microsoft 365 deployment is a cloud-hosted tenancy providing hosted email, calendaring, document collaboration and Office web applications aligned to the Collaboration category. Microsoft 365 is used across client services, operations and administrative teams to centralize core communication and content workflows.
Office 365 Mail is exposed on the corporate website for inbound inquiry handling and is operated from the Microsoft 365 tenant. The implementation includes tenant-level account and access management, centralized mailbox routing for website messages, and standard cloud document sharing and co-authoring workflows. Administration and governance are maintained by internal IT through tenant controls and mail routing configuration, supporting day to day collaboration and email operations.
|
CCG Cloud Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, CCG Cloud implemented Telerik Sitefinity CMS from Progress Software to power its public website and centralize web content management. Telerik Sitefinity CMS is deployed as the primary Web Content Management platform for the corporate site, providing the content lifecycle capabilities typical of the category, including content authoring, page composition, templating, media library and digital asset handling, scheduling and publishing workflows, and SEO and metadata management. CCG Cloud Telerik Sitefinity CMS Web Content Management supports marketing and website management functions, with editors and content owners operating within role-based permissions and approval workflows to govern published content. The deployment focuses on the customer-facing website, with configuration oriented toward responsive page delivery, reusable content modules and template-driven consistency across pages, and governance practices that formalize editorial roles and publishing processes for the marketing and communications teams.
|
CCG Cloud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
CCG Cloud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at CCG Cloud
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Co-founder | CXO | Finance | |
|
Apps Being Evaluated by CCG Cloud Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CCG Cloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CCG Cloud digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CCG Cloud Technographics
CCG Cloud is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
CCG Cloud operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and Telerik Sitefinity CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
CCG Cloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Progress Software.
CCG Cloud recently adopted applications including
Hubspot Marketing Automation in 2021, Hubspot Live Chat in 2020 and 6sense Account Engagement Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CCG Cloud’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CCG Cloud’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CCG Cloud technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.