Shelton, 06484-6111, CT,
United States
CCL Industries Corporation Technographics
CCL Industries Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CCL Industries Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10400 CCL Industries Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CCL Industries Corporation has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Slack Connect for Collaboration in 2022, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CCL Industries Corporation is running and its propensity to invest more and deepen its relationship with HubSpot , Salesforce , Global Vision or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CCL Industries Corporation revenues, which have grown to $1.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CCL Industries Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CCL Industries Corporation Tech Stack and Enterprise Applications
CCL Industries Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, CCL Industries Corporation deployed HubSpot Live Chat on its public website. The deployment uses HubSpot Live Chat as a Chatbots and Conversational AI solution to deliver website messaging, real-time agent handoff, and bot-driven visitor qualification for customer service, sales, and marketing functions.
The implementation embeds the HubSpot Live Chat widget across strategic web pages to capture visitor intent, generate conversation transcripts, and queue chats for agent response. Configuration emphasizes scripted prompts, automated routing rules, availability schedules, and offline message capture, with administration handled through the HubSpot messaging settings and website content management workflows.
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CCL Industries Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, CCL Industries Corporation deployed Slack Connect as its Collaboration application. Public site traces indicate CCL is using Slack on their corporate website, establishing a web-facing channel for external communications into the Slack Connect environment. This places Slack Connect as a primary real-time collaboration layer for external partner and customer interactions within the company.
The implementation emphasizes core Slack Connect capabilities, including shared channels for cross-organization collaboration, direct messaging, file sharing, and workspace-level access control. Configuration work likely included channel provisioning, role-based workspace administration, and message and file retention settings to align with Collaboration operational practices.
Evidence of Slack usage on the website suggests a web-integrated architecture that routes external inquiries or links into Slack Connect workspaces, enabling near-real-time engagement from the corporate site into internal channels. The deployment sits alongside CCL Industries Corporation’s manufacturing operational context and is positioned to support customer engagement, partner coordination, and internal communications across business functions.
Governance for the Slack Connect deployment would be expected to center on workspace administration, channel approval workflows, and communication policy enforcement to manage external access and data controls. The narrative reflects CCL Industries Corporation Slack Connect Collaboration usage as a web-accessible collaboration layer for external and internal messaging.
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CCL Industries Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, CCL Industries Corporation deployed Hubspot CRM as a CRM to centralize inbound lead capture and customer records on its public website. The implementation relies on Hubspot CRM cloud architecture to instrument website forms and contact tracking, consolidating marketing contacts and sales pipeline staging. Configuration emphasis included contact management, lead capture workflows, and pipeline visibility consistent with CRM functional practices.
CCL Industries Corporation Hubspot CRM CRM supports sales, marketing, and customer service functions by routing web-originated leads into commercial workflows and contact lifecycle stages. Operational coverage is focused on the corporate website integration where form capture and tracking feed Hubspot CRM to enable marketing segmentation and sales follow up. Governance and process adaptation centered on aligning web lead routing and pipeline stages with existing sales and marketing workflows.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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CCL Industries Corporation PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Quality Management | PLM and Engineering |
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2001 | 2001 |
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CCL Industries Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CCL Industries Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by CCL Industries Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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