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CCSI Technographics
CCSI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CCSI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 CCSI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CCSI has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Oracle NetSuite CRM for CRM in 2014, Amazon EC2 for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CCSI is running and its propensity to invest more and deepen its relationship with Cisco Systems , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CCSI revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CCSI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CCSI Tech Stack and Enterprise Applications
CCSI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, CCSI deployed Cisco Webex Meetings, adopting a cloud-delivered Audio Video and Web Conferencing solution to support its professional services operations. The Cisco Webex Meetings implementation includes an embedded WebEx Panel on their website to enable client-facing sessions and simplify external join flows. The deployment was provisioned for an organization of approximately 100 employees and is focused on remote client consultations, internal project meetings, and virtual training for service delivery teams.
Functionally the Cisco Webex Meetings implementation leverages standard meeting capabilities typical of the Audio Video and Web Conferencing category, including multi-party audio and HD video, screen sharing, session recording, participant management, and meeting controls. Administrative governance is handled through centralized IT provisioning and account controls, with user roles scoped to client engagement staff and internal collaboration groups. The WebEx Panel integration on the public site exposes meeting join and access flows to external participants while maintaining centralized administration through the Cisco Webex Meetings control plane.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2015 | 2015 |
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CCSI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | Direct from vendor | 2014 | 2014 |
In 2014 CCSI implemented Oracle NetSuite CRM as a cloud-based CRM to centralize customer and sales operations. The deployment concentrated on core CRM capabilities including contact management, sales force automation, opportunity and pipeline management, customer service case tracking, and reporting dashboards configured for professional services account visibility.
Procured direct from vendor, the cloud implementation used role-based access controls and standardized lead-to-contract workflows to align sales and account management processes. Rollout followed a phased approach across sales and account teams to limit disruption, and Oracle NetSuite CRM became the centralized platform supporting customer interactions and sales process orchestration for CCSI.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CCSI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018 CCSI deployed Amazon EC2 to provide Application Hosting and Computing Services for its public website and associated application workloads. The implementation provisioned Amazon EC2 virtual server instances within isolated virtual networks, using image-based provisioning and instance templates to standardize compute footprints and environment separation. Operational responsibility rested with web operations and IT teams, who applied instance lifecycle controls and tagging for environment classification and cost tracking.
Configuration emphasized category-aligned capabilities such as automated instance provisioning, capacity scaling policies, and security group controls to enforce network access and segmentation. Management processes were organized around image lifecycle, role-based access, and immutable instance practices to limit configuration drift while supporting continuous deployment workflows. Amazon EC2 served as the central Application Hosting and Computing Services platform linking compute provisioning directly to CCSI's web delivery and application operations.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CCSI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CCSI
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Business development | Director | Finance | |
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Vice President, Sales & Marketing | VP | Marketing | |
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VP - Finance | VP | Finance | |
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Apps Being Evaluated by CCSI Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||