Itasca, 60143, IL,
United States
CDH Technographics
CDH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CDH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 CDH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CDH has purchased the following applications: Sage Intacct for ERP Financial in 2018, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CDH is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CDH revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CDH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CDH Tech Stack and Enterprise Applications
CDH ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, CDH implemented Sage Intacct to provide core ERP Financial capabilities for its professional services accounting operations. The deployment places Sage Intacct at the center of the firm financial stack, delivering cloud native accounting functionality for a 30 person firm that bills professional services and manages client engagements.
The Sage Intacct implementation covers standard financial modules consistent with ERP Financial systems, including the general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration emphasis focused on a compact chart of accounts and period close workflow automation appropriate to a small professional services firm, enabling structured month end processes and consistent transactional posting.
Sage Intacct is surfaced on the company website, indicating the application is referenced or made accessible through CDH web presence. Operational ownership rests with the finance and accounting function, with role based access and centralized governance to control transactions and financial reporting. The implementation narrative positions CDH Sage Intacct ERP Financial as the primary system of record for firm accounting and financial close activities.
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CDH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, CDH deployed Microsoft 365 to establish cloud-first Collaboration capabilities across the firm. CDH implemented Microsoft 365 to support core communications and document workflows for its 30 person professional services practice in the United States, aligning the application to internal collaboration and client-facing correspondence functions.
The deployment centered on cloud hosted email using Office 365 Mail as surfaced on the company website, together with standard Collaboration capabilities such as calendaring, desktop Office applications, and centralized document storage and coauthoring. Microsoft 365 was configured to provide user mailboxes, shared document libraries, and calendar coordination that support day to day client service delivery and internal administrative workflows.
Operational configuration emphasized centralized administration and account provisioning consistent with small firm IT governance, with role based access controls and administrative controls to manage user accounts and mail routing. The implementation connected Microsoft 365 email to the firm website for inbound contact handling via Office 365 Mail, and the overall architecture reflects a cloud hosted Collaboration posture for internal communications and client engagement.
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CDH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, CDH deployed Hotjar on its public website to capture behavioral analytics and qualitative feedback, aligning the implementation with its Customer Experience efforts. CDH is a United States professional services firm with approximately 30 employees, and the Hotjar deployment is scoped to the customer-facing site rather than internal systems.
The Hotjar implementation uses the vendor’s site-level JavaScript capture, configured to collect heatmaps, session recordings, funnel analysis, and on-page feedback surveys to support user research and client engagement workflows. Hotjar was instrumented to track visitor interactions and form behavior, enabling UX and marketing teams to analyze navigation patterns and friction points, consistent with Customer Experience platform capabilities.
Operational coverage is focused on the website and associated client intake flows, with governance emphasis on data capture policies and consent controls for web analytics. The implementation narrative centers on Hotjar as the primary Customer Experience tool for CDH’s digital touchpoints, with configuration and sampling choices calibrated for a small professional services environment.
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Marketing Automation | CRM |
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2015 | 2015 |
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CDH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CDH CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CDH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by CDH Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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