Netanya, 4250708,
Israel
Cellcom Israel Technographics
Cellcom Israel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cellcom Israel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2779 Cellcom Israel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cellcom Israel has purchased the following applications: Niloosoft Hunter EDGE for Recruiting in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Glassix for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cellcom Israel is running and its propensity to invest more and deepen its relationship with Niloosoft , Cisco Systems , Glassix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cellcom Israel revenues, which have grown to $1.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cellcom Israel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cellcom Israel Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Niloosoft | Legacy | Niloosoft Hunter EDGE | Recruiting | HCM | n/a | 2016 | 2016 |
In 2016, Cellcom Israel implemented Niloosoft Hunter EDGE as a Recruiting application to support HR mass hiring campaigns. The deployment positioned Niloosoft Hunter EDGE and its HunterAI capabilities as the central engine for high volume candidate intake and screening within Cellcom's talent acquisition function.
The implementation leveraged HunterAI for bulk candidate screening workflows and deployed the Hunter BOT on WhatsApp to automate initial candidate outreach and qualification. The Hunter BOT handled conversational screening and data capture at first contact, shortening screening time and improving candidate experience as reported in the vendor testimonial.
Operational coverage focused on Cellcom's HR and recruiting teams in Israel, where the system was used for repeated mass recruitments. Integrations explicitly cited in the deployment included the Hunter BOT connection to WhatsApp as the primary automated candidate touchpoint for initial screening.
Niloosoft states Cellcom has been conducting mass recruitments with HunterAI for over six years, reflecting sustained use and iterative rollout of automated screening workflows. Governance emphasis in the testimonial centers on shifting initial qualification from manual screening to automated conversational screening, enabling the recruiting organization to scale volume hiring processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cellcom Israel deployed Cisco Webex Meetings as an Audio Video and Web Conferencing solution on its corporate website. Cisco Webex Meetings is used on the website to provide web-based meeting access for customers and employees, enabling browser join flows, scheduled virtual sessions, and live screen sharing for customer interactions and remote collaboration.
The implementation centers on standard Cisco Webex Meetings capabilities including real-time video, audio conferencing, meeting scheduling, recording, and participant management. Administration appears to be handled through Cisco Webex Meetings management tools while meeting links and join experiences are surfaced directly from Cellcom Israel web pages, positioning the Audio Video and Web Conferencing deployment to support customer engagement, sales demos, and internal collaboration across corporate functions.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glassix | Legacy | Glassix | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Cellcom Israel deployed Glassix as a Customer Engagement application to support web-based customer interactions on its public website. Glassix is implemented on Cellcom's site as the customer-facing web widget and serves as the primary digital entry point for online inquiries and support requests.
The deployment follows a web-embedded architecture with Glassix providing conversational messaging, scripted automation, and agent handoff workflows that are characteristic of Customer Engagement platforms. Configuration emphasis is on real-time messaging, session continuity, and workflow orchestration to move web-originated conversations into agent-managed handling.
Operational scope is focused on Cellcom's website-facing digital customer service and support functions in Israel, with governance and process alignment evident around message routing, escalation paths, and scripted response management. Glassix therefore functions as Cellcom Israel's Customer Engagement tool for online customer service interactions.
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Cellcom Israel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cellcom Israel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||