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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Cellcom Israel Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Glassix Legacy Glassix Customer Engagement CRM n/a 2021 2021 In 2021 Cellcom Israel deployed Glassix as a Customer Engagement application to support web-based customer interactions on its public website. Glassix is implemented on Cellcom's site as the customer-facing web widget and serves as the primary digital entry point for online inquiries and support requests. The deployment follows a web-embedded architecture with Glassix providing conversational messaging, scripted automation, and agent handoff workflows that are characteristic of Customer Engagement platforms. Configuration emphasis is on real-time messaging, session continuity, and workflow orchestration to move web-originated conversations into agent-managed handling. Operational scope is focused on Cellcom's website-facing digital customer service and support functions in Israel, with governance and process alignment evident around message routing, escalation paths, and scripted response management. Glassix therefore functions as Cellcom Israel's Customer Engagement tool for online customer service interactions.
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Recruiting HCM 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Web Gateways (SWG) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Cellcom Israel
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cellcom Israel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cellcom Israel Technographics

Cellcom Israel is a Communications organization based in Israel, with around 2779 employees and annual revenues of $1.33 billion.

Cellcom Israel operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Cisco Webex Meetings and Glassix, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Customer Engagement.

Cellcom Israel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cisco Systems and Glassix.

Cellcom Israel recently adopted applications including Glassix in 2021, Optimizely Intelligence Cloud in 2021 and Cisco Webex Meetings in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cellcom Israel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cellcom Israel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Cellcom Israel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.