Netanya, 4250708,
Israel
Cellcom Israel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cellcom Israel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2779 Cellcom Israel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cellcom Israel has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Glassix for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cellcom Israel is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Glassix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cellcom Israel revenues, which have grown to $1.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cellcom Israel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Glassix | Legacy | Glassix | Customer Engagement | CRM | n/a | 2021 | 2021 | In 2021 Cellcom Israel deployed Glassix as a Customer Engagement application to support web-based customer interactions on its public website. Glassix is implemented on Cellcom's site as the customer-facing web widget and serves as the primary digital entry point for online inquiries and support requests. The deployment follows a web-embedded architecture with Glassix providing conversational messaging, scripted automation, and agent handoff workflows that are characteristic of Customer Engagement platforms. Configuration emphasis is on real-time messaging, session continuity, and workflow orchestration to move web-originated conversations into agent-managed handling. Operational scope is focused on Cellcom's website-facing digital customer service and support functions in Israel, with governance and process alignment evident around message routing, escalation paths, and scripted response management. Glassix therefore functions as Cellcom Israel's Customer Engagement tool for online customer service interactions. | |
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Recruiting | HCM |
|
2016 | 2016 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2018 | 2018 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||