San Antonio, 78213, TX,
United States
Center for Health Care Services Technographics
Center for Health Care Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Center for Health Care Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Center for Health Care Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Center for Health Care Services has purchased the following applications: PayScale MarketPay for Compensation Management in 2016, Agiloft Contract Lifecycle Management for Contract Lifecycle Management in 2018, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Center for Health Care Services is running and its propensity to invest more and deepen its relationship with PayScale , Tyler Technologies , Proliant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Center for Health Care Services revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Center for Health Care Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Center for Health Care Services Tech Stack and Enterprise Applications
Center for Health Care Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayScale | Legacy | PayScale MarketPay | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016 Center for Health Care Services implemented PayScale MarketPay for Compensation Management, centralizing salary administration and pay structure governance across its HR organization. The deployment was positioned to support compensation analysis, routine HR reporting, and compliance-driven outputs required by the human resources and benefits teams.
PayScale MarketPay was configured to support job market benchmarking, salary band and pay range management, compensation analytics for a Compensation Analyst role, and generation of standardized HR reports. The implementation supported preparation of EEO-4 reporting, monthly demographics and metrics, MAC quarterly reports, tenure date tracking, and the ACA module for compliance with ACE health benefits plans.
Operational workflows tied PayScale MarketPay into core HR processes, with verified Employee Salary Change Forms entered into Proliant and approved documents handed off to a Perceptive Talent Acquisition Specialist as part of the salary change and onboarding sequence. The system supported termination processing by recording Employment Separation Records in Proliant and feeding compliance notifications to the Office Attorney General when required, while also supporting new hire audits, workers compensation audits, and retirement plan administration tasks including funding and account reconciliation.
Governance and process controls emphasized documented handoffs between compensation, benefits, and talent acquisition functions, and routine audit activities performed by HR for NEO new hires and separation records. Operational responsibilities included assisting Benefits Specialists, providing notary services as required, and preparing metrics and reports on a regular cadence to maintain compliance and internal control over compensation administration.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2018 | 2018 |
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Center for Health Care Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agiloft | Legacy | Agiloft Contract Lifecycle Management | Contract Lifecycle Management | Content Management | n/a | 2018 | 2018 |
In 2018, Center for Health Care Services implemented Agiloft Contract Lifecycle Management. The deployment aligned Agiloft Contract Lifecycle Management with Contract Lifecycle Management needs for the 1,000-employee healthcare provider to support legal, procurement, and compliance business functions.
The implementation configured core Contract Lifecycle Management capabilities including a centralized contract repository, template and clause library, configurable approval workflows, obligation and renewal tracking, and reporting dashboards. Workflows were instrumented to standardize authoring, review, redline and approval stages, with audit trails and version control, and the application was configured with role based access controls and document level metadata to improve classification and searchability.
Operational coverage focused on Legal, Procurement, Compliance and contract administration teams across the organization, and governance was formalized through standardized templates and approval routing to enforce policy and reduce ad hoc processes. The narrative is drawn from a customer listing that identifies Center for Health Care Services as a user of Agiloft Contract Lifecycle Management in 2018.
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Center for Health Care Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Center for Health Care Services implemented Hotjar on its public website. The Hotjar deployment supports the Customer Experience category by capturing behavioral analytics and on‑page feedback to inform UX and patient-facing content decisions. Implementation was executed as client-side JavaScript instrumentation embedded across site pages, configured to enable session recordings and heatmaps with controlled sampling to limit data capture.
Functional modules configured include Hotjar heatmaps, session recordings, funnel analysis, and on-site feedback polls and surveys, enabling qualitative behavior analytics and direct user feedback workflows. The deployment was scoped to the corporate website and aligned with web and digital experience teams, with configuration of consent controls and data capture filters to reflect healthcare privacy expectations, and outputs were used in web analytics and UX research workflows to prioritize design and content iterations.
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Analytics, Marketing Automation | CRM |
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2016 | 2016 |
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Center for Health Care Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Center for Health Care Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Center for Health Care Services Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2004 | 2004 |
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IT Decision Makers and Key Stakeholders at Center for Health Care Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Center for Health Care Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||