Redcar, x, TS10 4RF,
United Kingdom
Centre For Process Innovation Ltd. Technographics
Centre For Process Innovation Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Centre For Process Innovation Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 227 Centre For Process Innovation Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centre For Process Innovation Ltd. has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centre For Process Innovation Ltd. is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centre For Process Innovation Ltd. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centre For Process Innovation Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Centre For Process Innovation Ltd. Tech Stack and Enterprise Applications
Centre For Process Innovation Ltd. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Centre For Process Innovation Ltd. implemented Hubspot Live Chat as part of its Chatbots and Conversational AI presence on its public website. The deployment positioned Hubspot Live Chat as the primary on-site conversational interface for real-time visitor engagement and contact initiation.
The Hubspot Live Chat configuration reflected common Chatbots and Conversational AI capabilities including a browser-based live chat widget, configurable canned responses, chat transcript capture, and routing rules to channel inquiries. Operational scope centered on the corporate website and customer engagement functions, with the web and marketing teams managing widget configuration, message templates, and response protocols within the HubSpot application.
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Centre For Process Innovation Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Centre For Process Innovation Ltd. implemented Microsoft 365 as its enterprise Collaboration platform. The deployment is visible on the company website, confirming Microsoft 365 is used as a core collaboration layer for corporate communications and internal productivity.
The Microsoft 365 implementation centralized standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real-time meetings and chat, and OneDrive for personal file sync and sharing. Configuration work emphasized tenant provisioning and identity integration with Azure Active Directory, and role based access to align collaboration tooling with organizational roles and security boundaries.
Operational coverage targeted corporate departments across the organization, supporting the firm’s approximately 227 employees in the United Kingdom. Functional adoption focused on supporting professional services delivery and internal research collaboration workflows, with Microsoft 365 serving as the primary Collaboration application for document lifecycle and meeting orchestration.
Governance included centralized tenant administration, policy driven compliance and retention settings, and standardized sharing and external access controls to manage information risk. The presence of Microsoft 365 on the company website reinforces its position as the sanctioned Collaboration suite and the foundation for ongoing productivity governance and user adoption programs.
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Centre For Process Innovation Ltd. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Centre For Process Innovation Ltd. deployed DocuSign eSignature as a Digital Signing capability on its public website. The deployment uses DocuSign eSignature to provide embedded electronic signature and execution workflows for web-delivered agreements, enabling authenticated signing, consent capture, and audit trail generation within browser sessions. The implementation follows a SaaS-hosted e-signature model integrated directly into public web forms and document delivery flows.
The implementation emphasizes web-based signing workflows, signature authentication, and persistent signed document records consistent with Digital Signing functional terminology. Operational scope is customer-facing document execution for the companys professional services engagements and partner interactions, with signing orchestrated at the site level rather than through on-premises tooling. Governance work focused on standardizing web form workflows and preserving DocuSign eSignature audit logs to support signature validation and compliance.
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Web Content Management | Content Management |
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2019 | 2019 |
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Centre For Process Innovation Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Centre For Process Innovation Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Centre For Process Innovation Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Centre For Process Innovation Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Centre For Process Innovation Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Centre For Process Innovation Ltd.
Apps Being Evaluated by Centre For Process Innovation Ltd. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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