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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Centrex Software Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Augutech Legacy Augutech Omnichannel Call Center CRM n/a 2024 2024
In 2024 Centrex Software implemented Augutech Omnichannel as a Call Center application to extend outbound calling and compliance capabilities. Augutech documents an exclusive integration with Centrex CRM that combines Augutech power dialer capabilities, DID management and scam likely mitigation with Centrex Software's finance/MCA CRM offering for US customers, and the integration timing is estimated from public mentions in 2024. The deployment centers on Augutech Omnichannel modules for power dialing and predictive dialing, DID and carrier feature management, and call recording with redaction controls. Configuration work inferred from product documentation and client forum references focused on dialing campaign orchestration, carrier provisioning for DID ranges, and redaction rules for recorded media to support compliance and disclosure needs. Architecturally the implementation is consistent with a cloud hosted omnichannel service integrated at the application level into Centrex CRM, using API level linkages to synchronize lead lists, dialing controls and DID assignments. Operational coverage is targeted to US customers and is intended to align outbound connect workflows with Centrex Software's finance and merchant cash advance sales processes, keeping call metadata and recordings associated with CRM records. Governance adjustments included formalizing outbound calling workflows, recording retention and redaction policies, and campaign approval processes to coordinate the Augutech Omnichannel dialer with Centrex CRM sales and finance teams. The integration is intended to boost connect rates and lead to fund conversion rates as stated in vendor documentation, and it embeds scam likely mitigation and carrier level controls to reduce nuisance calls as part of compliance risk management.
Call Center CRM 2023 2023
Customer Support CRM 2016 2016
Tag Management CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2014 2014
IT Decision Makers and Key Stakeholders at Centrex Software
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Centrex Software Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Centrex Software Technographics

Centrex Software is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Centrex Software operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), WooCommerce and Augutech Omnichannel, covering areas like Collaboration, eCommerce and Call Center.

Centrex Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Automattic and Augutech.

Centrex Software recently adopted applications including Augutech Omnichannel in 2024, Augutech Outbound Dialing Software in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Centrex Software’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Centrex Software’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Centrex Software technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.