Gouda, 2803 PB,
Netherlands
Centric Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Centric and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3120 Centric employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centric has purchased the following applications: IFS Cloud ERP for ERP Financial in 2022, IFS Field Service Management (FSM) for Field Service Management in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centric is running and its propensity to invest more and deepen its relationship with IFS , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centric revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centric intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP Financial Management | Eqeep | 2022 | 2023 |
In 2022, Centric selected IFS Cloud ERP and Eqeep to centralize its core business IT and coordinate operations across its multinational footprint. Centric implemented IFS Cloud ERP, an ERP Financial solution, following a competitive tender to move away from a decentralised IT operations model in which each country managed its own IT solutions, many of which were legacy.
Centric purchased the full IFS Cloud suite covering ERP to HR, projects, service management and finance, configuring modules for enterprise resource planning, human capital processes, project accounting and enterprise and field service management. The implementation emphasized a single data model and one version of the truth to eliminate shadow IT and enable coordinated activities across business units.
Eqeep acted as the IFS solution partner responsible for implementing, supporting and rolling out IFS Cloud ERP across Centric’s operations in ten European countries including Belgium, Germany, France, Lithuania, Luxembourg, the Netherlands, Norway, Romania, Sweden and Switzerland. The deployment scope explicitly covers about 800 full time IFS Cloud ERP users and an additional 4,000 consultant users who will have interactions with the platform’s modules across finance, HR, projects and customer service functions.
Governance for the rollout includes ongoing steering committees, quarterly business reviews and regular update meetings with IFS and Eqeep to manage configuration, rollout sequencing and operational support. Stated objectives for the ERP Financial implementation include centralizing core business IT, reducing total cost of ownership, removing shadow IT, improving collaborative customer service across operational areas and positioning Centric for future growth.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | Eqeep | 2022 | 2023 |
In 2022 Centric implemented IFS Field Service Management (FSM) as part of a broader IFS Cloud adoption to centralize its core business IT. Centric selected IFS Cloud and partner Eqeep to roll the solution across operations in ten European countries including Belgium, Germany, France, Lithuania, Luxembourg, the Netherlands, Norway, Romania, Sweden and Switzerland, with IFS Field Service Management positioned as the service execution layer within the suite.
IFS Field Service Management (FSM) was configured as a service-centric module supporting scheduling and dispatch, mobile workforce enablement, work order orchestration, service contracts and entitlements, and parts and inventory management. The deployment was aligned with Centric's purchase of ERP, HR, projects, service management and finance modules to create a single data model and unified service records, and it was provisioned for roughly 800 full-time users plus 4,000 consultant users who will interact with IFS Cloud modules.
The FSM implementation was integrated into the broader IFS Cloud architecture to enable transactional handoffs to finance, projects and EAM capabilities, preserving master data consistency and reducing duplicated operational processes. Operational coverage targeted Centric service delivery teams and business units across the ten countries, allowing scheduling, inventory lookup and customer engagement workflows to be executed from a single platform rather than disparate local systems.
Eqeep served as the implementation and support partner, executing the roll-out and providing ongoing support services. Governance included steering committees, quarterly business reviews and regular update meetings between IFS, Eqeep and Centric to manage configuration, adoption and continuous improvement. Centric communications cite centralization, elimination of shadow IT, streamlined operations, a more collaborative customer service effort across operational areas and reduced total cost of ownership as expected benefits while positioning the company for future growth.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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