AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Centric Tech Stack and Enterprise Applications

Centric ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Cloud ERP ERP Financial ERP Eqeep 2022 2023
In 2022, Centric selected IFS Cloud ERP and Eqeep to centralize its core business IT and coordinate operations across its multinational footprint. Centric implemented IFS Cloud ERP, an ERP Financial solution, following a competitive tender to move away from a decentralised IT operations model in which each country managed its own IT solutions, many of which were legacy. Centric purchased the full IFS Cloud suite covering ERP to HR, projects, service management and finance, configuring modules for enterprise resource planning, human capital processes, project accounting and enterprise and field service management. The implementation emphasized a single data model and one version of the truth to eliminate shadow IT and enable coordinated activities across business units. Eqeep acted as the IFS solution partner responsible for implementing, supporting and rolling out IFS Cloud ERP across Centric’s operations in ten European countries including Belgium, Germany, France, Lithuania, Luxembourg, the Netherlands, Norway, Romania, Sweden and Switzerland. The deployment scope explicitly covers about 800 full time IFS Cloud ERP users and an additional 4,000 consultant users who will have interactions with the platform’s modules across finance, HR, projects and customer service functions. Governance for the rollout includes ongoing steering committees, quarterly business reviews and regular update meetings with IFS and Eqeep to manage configuration, rollout sequencing and operational support. Stated objectives for the ERP Financial implementation include centralizing core business IT, reducing total cost of ownership, removing shadow IT, improving collaborative customer service across operational areas and positioning Centric for future growth.
Centric ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Field Service Management (FSM) Field Service Management ERP Services and Operations Eqeep 2022 2023
In 2022 Centric implemented IFS Field Service Management (FSM) as part of a broader IFS Cloud adoption to centralize its core business IT. Centric selected IFS Cloud and partner Eqeep to roll the solution across operations in ten European countries including Belgium, Germany, France, Lithuania, Luxembourg, the Netherlands, Norway, Romania, Sweden and Switzerland, with IFS Field Service Management positioned as the service execution layer within the suite. IFS Field Service Management (FSM) was configured as a service-centric module supporting scheduling and dispatch, mobile workforce enablement, work order orchestration, service contracts and entitlements, and parts and inventory management. The deployment was aligned with Centric's purchase of ERP, HR, projects, service management and finance modules to create a single data model and unified service records, and it was provisioned for roughly 800 full-time users plus 4,000 consultant users who will interact with IFS Cloud modules. The FSM implementation was integrated into the broader IFS Cloud architecture to enable transactional handoffs to finance, projects and EAM capabilities, preserving master data consistency and reducing duplicated operational processes. Operational coverage targeted Centric service delivery teams and business units across the ten countries, allowing scheduling, inventory lookup and customer engagement workflows to be executed from a single platform rather than disparate local systems. Eqeep served as the implementation and support partner, executing the roll-out and providing ongoing support services. Governance included steering committees, quarterly business reviews and regular update meetings between IFS, Eqeep and Centric to manage configuration, adoption and continuous improvement. Centric communications cite centralization, elimination of shadow IT, streamlined operations, a more collaborative customer service effort across operational areas and reduced total cost of ownership as expected benefits while positioning the company for future growth.
Centric Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Centric implemented Microsoft 365 for Collaboration. The deployment is recorded on Centric's public website and provides cloud-based collaboration services across the Netherlands headquartered professional services firm with roughly 3,120 employees, supporting business functions including consulting, delivery, and corporate operations. Microsoft 365 was configured to deliver core Collaboration capabilities such as cloud email, real time team collaboration, meetings, and centralized document storage and sharing using standard Microsoft 365 components including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Operational implementation focused on user provisioning, access and content governance, endpoint Office client configuration and collaboration lifecycle policies, with rollout covering internal departments and regional offices. Governance centered on access controls, content classification and collaboration usage guidelines to align platform configuration with Centric business processes and compliance expectations.
Centric CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Centric ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Centric PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2023
Centric PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Apps Development PaaS 2022 2022
Apps Development PaaS 2022 2022
Test Automation Platform PaaS 2020 2020
Test Automation Platform PaaS 2020 2020
Centric IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Centric

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Centric Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Centric IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Centric digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Centric Technographics
Centric is a Professional Services organization based in Netherlands, with around 3100 employees and annual revenues of $470.0 million.
Centric operates a diverse technology stack with applications such as IFS Cloud ERP, IFS Field Service Management (FSM) and Microsoft 365, covering areas like ERP Financial, Field Service Management and Collaboration.
Centric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IFS and Microsoft.
Centric recently adopted applications including IFS Cloud ERP in 2022, IFS Field Service Management (FSM) in 2022 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Centric’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Centric’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Centric technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.