CentriLogic
28 Mansfield St,
Rochester, 14606, NY,
United States
Rochester, 14606, NY,
United States
1 585-277-1300
Professional Services
CentriLogic Technographics
CentriLogic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CentriLogic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CentriLogic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CentriLogic has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, ClickDesk Live Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CentriLogic is running and its propensity to invest more and deepen its relationship with Oracle , ClickDesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CentriLogic revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CentriLogic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CentriLogic Tech Stack and Enterprise Applications
CentriLogic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, CentriLogic implemented Oracle NetSuite ERP. The Oracle NetSuite ERP implementation targeted ERP Financial capabilities for the firm, centralizing core financial and accounting functions for a mid market professional services organization with approximately 200 employees.
The deployment emphasized standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration work focused on a consolidated chart of accounts, role based access controls, approval routing for payables and receivables, and period close workflows consistent with cloud native ERP practices.
Operational coverage centered on corporate finance and accounting teams, with the solution provisioned as a SaaS application to support ongoing transaction processing, month end close, and statutory reporting processes. The implementation narrative does not specify named integrations, so the project emphasis remained on configuring Oracle NetSuite ERP as the authoritative system of record for financial data and ledgers within the organization.
Governance and process changes included formalizing financial ownership, introducing standardized approval workflows, and documenting closing procedures to align with the new system controls. Rollout workstreams prioritized accounting role definitions, access governance, and training for finance staff to embed Oracle NetSuite ERP into day to day financial operations.
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CentriLogic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014 CentriLogic implemented ClickDesk Live Chat on its public website in the United States. ClickDesk Live Chat is deployed as a web-based chat widget and backend agent console, and it sits in the Chatbots and Conversational AI category to enable real-time website interactions. The implementation embeds the ClickDesk Live Chat widget into site pages to capture visitor inquiries and route conversations to live agents, maintaining session transcripts and visitor context as part of the conversational workflow. Configuration focuses on web customer engagement and lead capture, consistent with conversational AI patterns for on-site support.
Functional capabilities observed align with Chatbots and Conversational AI norms, including a front-end chat widget, an agent dashboard for handling live sessions, canned response templates for consistent replies, and conversation logging for audit and follow-up. Operational scope is centered on customer service and digital sales engagement through the corporate website, with administrative controls exposed in the ClickDesk Live Chat console to manage routing, availability, and chat script configuration. Governance is applied at the application and web deployment level to align messaging and response workflows with support and sales processes.
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CentriLogic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 CentriLogic implemented Microsoft 365 as a cloud-hosted collaboration platform. The implementation is classified in the Collaboration category and CentriLogic uses Microsoft 365 on their website to support corporate content and communications alongside internal teamwork.
The Microsoft 365 deployment emphasized core Collaboration capabilities, leveraging cloud email, document management, team workspaces, and file sync and sharing typical of Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams. Operational coverage focused on IT, marketing, and professional services teams, with governance oriented to centralized identity and access controls, standardized document lifecycle management, and alignment of collaboration workflows with website content and corporate communications.
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CentriLogic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CentriLogic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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CentriLogic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CentriLogic
| First Name | Last Name | Title | Function | Department | Phone | |
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President & CEO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP, Sales & Client Services | VP | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Director, Products and Services | Director | Finance | |
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Apps Being Evaluated by CentriLogic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CentriLogic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CentriLogic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CentriLogic Technographics
CentriLogic is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
CentriLogic operates a diverse technology stack with applications such as
Oracle NetSuite ERP, ClickDesk Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
CentriLogic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ClickDesk and Microsoft.
CentriLogic recently adopted applications including
Zoominfo Platform in 2021, ZoomInfo Chorus in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CentriLogic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CentriLogic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CentriLogic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.