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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Centro Diagnostico Italiano Italy Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelp Legacy LiveHealth by LiveHelp Medical Care Management ERP Services and Operations n/a 2022 2022
In 2022 Centro Diagnostico Italiano collaborated with LiveHelp and presented LiveHealth by LiveHelp in a Netcomm Academy webinar focused on Medical Care Management. The webinar positioned LiveHealth by LiveHelp as a case for digital caring and documented CDI engagement on patient-facing channels, including patient booking, WhatsApp and Google My Business customer flows, and broader patient experience and customer care activities. Centro Diagnostico Italiano engaged LiveHealth by LiveHelp for Medical Care Management to support patient engagement workflows, and the webinar content implies use of LiveHealth modules aligned to patient scheduling and appointment booking, omni-channel messaging, and customer care orchestration. These inferred functional capabilities are consistent with Medical Care Management patterns for routing inbound patient requests, managing booking touchpoints, and orchestrating patient communications. Operational scope as presented in the Netcomm Academy series centers on Italian patient-facing operations and the patient experience function rather than on back office clinical systems. No standalone public implementation case study documents specific integrations, governance models or deployment architecture, therefore detailed rollout, technical architecture and system integration specifics remain undocumented in public sources.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelp Legacy LiveHelp LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Centro Diagnostico Italiano Italy deployed LiveHelp LiveChat on its public website to support patient and visitor engagement and front-line web interactions. LiveHelp LiveChat is implemented as a web-based Chatbots and Conversational AI solution providing real-time chat, conversational workflows, automated response templates, routing to live agents, and transcript capture to document interactions. Centro Diagnostico Italiano Italy configured LiveHelp LiveChat to operate across patient services, appointment scheduling, and reception workflows, aligning the Chatbots and Conversational AI application to web customer engagement and front-desk inquiry handling. Operational controls center on agent routing and session handoff, conversation transcript retention for case follow up, and administrative configuration of canned responses and conversational triggers to standardize patient-facing communications on the website.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2024 2024
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2020 2020
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2024 2024
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2023 2023
Tag Management CRM 2018 2018
Tag Management CRM 2018 2018
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advanced Subsurface Mapping PLM and Engineering 2020 2020
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Domain Name System (DNS) IaaS 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2011 2011
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Centro Diagnostico Italiano Italy
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Centro Diagnostico Italiano Italy Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Centro Diagnostico Italiano Italy Technographics

Centro Diagnostico Italiano Italy is a Healthcare organization based in Italy, with around 413 employees and annual revenues of $138.0 million.

Centro Diagnostico Italiano Italy operates a diverse technology stack with applications such as LiveHealth by LiveHelp, LiveHelp LiveChat and Cisco Webex Meetings, covering areas like Medical Care Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Centro Diagnostico Italiano Italy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveHelp and Cisco Systems.

Centro Diagnostico Italiano Italy recently adopted applications including Embedly in 2024, Tuotempo in 2024 and Autodesk Construction Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Centro Diagnostico Italiano Italy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Centro Diagnostico Italiano Italy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Centro Diagnostico Italiano Italy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.