Wentzville, 63385, MO,
United States
Century Dodge Chrysler Jeep RAM Technographics
Century Dodge Chrysler Jeep RAM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Century Dodge Chrysler Jeep RAM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Century Dodge Chrysler Jeep RAM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Century Dodge Chrysler Jeep RAM has purchased the following applications: Microsoft 365 for Collaboration in 2021, AutoLeadStar for Automotive Dealership CRM in 2020, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Century Dodge Chrysler Jeep RAM is running and its propensity to invest more and deepen its relationship with Microsoft , AutoLeadStar , Emplifi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Century Dodge Chrysler Jeep RAM revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Century Dodge Chrysler Jeep RAM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Century Dodge Chrysler Jeep RAM Tech Stack and Enterprise Applications
Century Dodge Chrysler Jeep RAM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Century Dodge Chrysler Jeep RAM implemented Microsoft 365 as its primary Collaboration platform. Century Dodge Chrysler Jeep RAM uses Microsoft 365 to support sales, service, and administrative business functions, centralizing email, document access, and real-time communication for a 10-employee retail dealership.
Microsoft 365 is surfaced on the company website, indicating the tenant is used both for internal productivity and for website-facing contact or content workflows. The implementation leverages core Microsoft 365 Collaboration capabilities such as hosted email, cloud document storage and sharing, and real-time messaging and meetings to establish unified collaboration workflows. Governance is oriented around tenant-level administration, account provisioning, and basic security and access controls consistent with small-business Microsoft 365 deployments.
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Century Dodge Chrysler Jeep RAM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AutoLeadStar | Legacy | AutoLeadStar | Automotive Dealership CRM | CRM | n/a | 2020 | 2020 |
In 2020 Century Dodge Chrysler Jeep RAM implemented AutoLeadStar on its public website as a front-line Automotive Dealership CRM to capture and manage customer interest generated through online inventory and contact flows. The deployment is web-hosted and scoped to a single retail dealership environment, reflecting a compact operational footprint consistent with a 10-person retail organization, and positions AutoLeadStar as the primary system for inbound lead intake and digital customer engagement.
The implementation emphasizes core Automotive Dealership CRM capabilities, including embedded website lead capture, centralized contact management, automated lead routing and follow-up sequences, and basic performance dashboards for sales and marketing workflows. Configuration focused on mapping web inquiry forms to lead records, defining lightweight user roles for sales staff, and enabling automated outreach and nurturing sequences typical of dealership CRM operations.
Operational governance centered on dealership-level processes, with intake workflows and lead assignment rules governing how online leads are triaged between sales and service functions. Rollout remained confined to the dealership website and internal user base, with ongoing use of AutoLeadStar for day-to-day online lead management and customer engagement.
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Century Dodge Chrysler Jeep RAM ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015 Century Dodge Chrysler Jeep RAM implemented New Relic APM to instrument and monitor its public website. The deployment centers on application-level visibility for the dealership web storefront and customer-facing application layers, addressing Application Performance Management requirements for web operations. New Relic APM collects transaction traces, error data, and response time profiles to surface application performance issues on the site.
The implementation uses agent-based instrumentation and centralized dashboards to provide transaction tracing, error analytics, throughput monitoring, and alerting typical of Application Performance Management solutions. Operational ownership is concentrated in IT and web operations for this small retail dealer, with monitoring scoped specifically to the website. Governance and operational workflows emphasize instrumentation, dashboard configuration, and alert management to support incident response and ongoing performance troubleshooting.
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Application Performance Management | ITSM |
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2019 | 2019 |
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Century Dodge Chrysler Jeep RAM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Century Dodge Chrysler Jeep RAM
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Century Dodge Chrysler Jeep RAM Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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