San Francisco, 94105, CA,
United States
Certain Inc. Technographics
Certain Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Certain Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Certain Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Certain Inc. has purchased the following applications: Sage Intacct for ERP Financial in 2019, Moodle LMS for Learning and Development in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Certain Inc. is running and its propensity to invest more and deepen its relationship with Sage , Moodle , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Certain Inc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Certain Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Certain Inc. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Certain Inc. implemented Sage Intacct as its ERP Financial application to support corporate finance and accounting operations. Certain Inc., a United States based professional services firm with approximately 130 employees, displays use of Sage Intacct on its corporate website, indicating a public-facing acknowledgement of the platform.
The deployment leveraged Sage Intacct as a cloud-hosted SaaS financial system, configured to provide core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and multi-entity consolidation. Configuration and rollout focused on finance and accounting functional workflows, with centralized chart of accounts design, role-based access controls, and automated period-end processes to align operational governance with the finance organization.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Certain Inc. deployed Moodle LMS as a public-facing learning portal embedded on their website. Moodle LMS supports the company’s Learning and Development activities by centralizing course delivery, learner enrollment, and access to training content hosted at certain.com. The implementation serves both internal professional services training and client-facing education programs, providing a single access point for course catalogs and learner dashboards.
The deployment leveraged standard Moodle LMS modules for course management, user roles and enrollment workflows, assessments and grading, content hosting and reporting. Governance focused on role-based administration, content publishing approvals, and enrollment processes aligned to consulting delivery and client onboarding. Operational ownership sits with learning administrators and practice leads within the professional services organization, and the Moodle LMS instance is surfaced directly through Certain Inc.’s website for streamlined learner access.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Certain Inc. implemented Drift AI Chatbot on its public website. The deployment positions Drift AI Chatbot squarely in the Chatbots and Conversational AI category to support website-based customer engagement and demand capture.
The implementation is configured as a site-embedded conversational widget and structured playbooks. Functional capabilities described in the deployment include AI-driven natural language responses, automated lead qualification flows, contextual message targeting, and routing to live agents as part of conversational escalation.
Deployment architecture is web-side, leveraging a client-side Drift snippet to surface conversations on marketing pages and event landing pages. Operational coverage centers on marketing and sales touchpoints on the website, supporting lead capture, prequalification, and conversational routing between automation and human agents.
Governance and playbook management are organized around marketing and sales workflows, with conversational scripts and playbook configuration maintained to align with demand generation campaigns. The implementation signal ties Certain Inc., Drift AI Chatbot, Chatbots and Conversational AI, and website engagement into a single operational footprint.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Certain Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Certain Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||