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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cesde Industria E Comercio De Eletrodomesticos Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NeoAssist Legacy NeoAssist Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Cesde Industria E Comercio De Eletrodomesticos implemented NeoAssist Chatbot on its corporate website. The NeoAssist Chatbot was deployed as a Chatbots and Conversational AI solution to handle customer-facing inquiries for the Brazil-based distribution business. The implementation centers on an embedded web chat widget, configured conversational flows, intent classification and automated FAQ handling. NeoAssist Chatbot was configured to manage session state, capture contact or lead information during interactions, and escalate complex conversations to human agents through conversational handoff workflows. Deployment is focused on the website front-end where the chatbot services e-commerce support and first-level customer service interactions. Integrations are explicit to the website embedding and the implementation covers online sales and after-sales inquiry paths as operational scope. Governance and operational ownership align with customer service and digital channels teams, who maintain conversation content, escalation rules and monitoring of interaction logs. Rollout was executed as a site-embedded conversational layer with ongoing content updates and conversational flow revisions managed by the internal service teams.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Equifax Legacy Equifax Konduto Complete eCommerce Fraud Protection eCommerce n/a 2021 2021
In 2021 Cesde Industria E Comercio De Eletrodomesticos deployed Equifax Konduto Complete on their website to deliver eCommerce Fraud Protection for online order screening and real time risk decisions. The implementation targets the company retail site mallory.com.br and embeds fraud scoring into the checkout experience to protect transaction flows for the Brazil based distribution business. Equifax Konduto Complete was configured to operate as a real time decisioning layer, applying machine learning driven transaction scoring, device and behavioral fingerprinting, and a rules engine to flag suspicious orders. The deployment included a centralized fraud review queue and automated acceptance, challenge, and decline decision paths consistent with typical eCommerce Fraud Protection workflows. Operational coverage centers on the web checkout and the merchant fraud operations workflow, with scores and decisions surfaced to payments and customer service teams for manual review when required. Role based access and policy controls were established to allow fraud analysts to tune rule sets and review historical case data within Equifax Konduto Complete. Governance focused on embedding the solution into existing order processing and fraud review practices, standardizing review procedures and decision thresholds across the online retail channel. The narrative describes a site level implementation of Equifax Konduto Complete providing eCommerce Fraud Protection and operationalizing real time order risk management for Cesde Industria E Comercio De Eletrodomesticos.
eCommerce eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2021 2021
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Cesde Industria E Comercio De Eletrodomesticos

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cesde Industria E Comercio De Eletrodomesticos Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cesde Industria E Comercio De Eletrodomesticos IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cesde Industria E Comercio De Eletrodomesticos digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cesde Industria E Comercio De Eletrodomesticos Technographics
Cesde Industria E Comercio De Eletrodomesticos is a Distribution organization based in Brazil, with around 863 employees and annual revenues of $270.0 million.
Cesde Industria E Comercio De Eletrodomesticos operates a diverse technology stack with applications such as NeoAssist Chatbot, Microsoft 365 and Equifax Konduto Complete, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce Fraud Protection.
Cesde Industria E Comercio De Eletrodomesticos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NeoAssist, Microsoft and Equifax.
Cesde Industria E Comercio De Eletrodomesticos recently adopted applications including Amazon EC2 in 2023, Amazon CloudFront in 2022 and Equifax Konduto Complete in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cesde Industria E Comercio De Eletrodomesticos’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Cesde Industria E Comercio De Eletrodomesticos’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cesde Industria E Comercio De Eletrodomesticos technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.