Markham, L3R 5B4, ON,
Canada
Change Connect Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Change Connect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Change Connect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Change Connect has purchased the following applications: Wave Invoicing for AP Automation in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Change Connect is running and its propensity to invest more and deepen its relationship with Wave Financial , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Change Connect revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Change Connect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wave Financial | Legacy | Wave Invoicing | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Change Connect implemented Wave Invoicing as an AP Automation tool to manage ad hoc billing and client payment options for its consulting practice. The deployment positioned Wave Invoicing to operate alongside the firm’s regular accounting cycle, allowing the bookkeeper and accountant to manage recurring invoicing while consultants and finance staff issue off-cycle invoices and record deposits when needed.
Wave Invoicing was used for invoice generation and to accept credit card payments through a pay-per-use processing model, enabling Change Connect to offer alternative payment methods without a subscription fee. Operational ownership sits with the company’s finance function, with bookkeeper and accountant responsibilities for cycle reconciliation and consultants initiating ad hoc billing, and the firm reported that the ability to accommodate credit card requests improved customer service and supported long-term client relationships.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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