Changefirst
Mill House, Borde Hill Lane, Haywards Heath,
West Sussex, RH16 1XR,
United Kingdom
West Sussex, RH16 1XR,
United Kingdom
44 14 4445 0777
Professional Services
Changefirst Technographics
Changefirst Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Changefirst and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Changefirst employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Changefirst has purchased the following applications: Articulate 360 Platform for Learning and Development in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Hubspot CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Changefirst is running and its propensity to invest more and deepen its relationship with Articulate , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Changefirst revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Changefirst intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Changefirst Tech Stack and Enterprise Applications
Changefirst HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Articulate | Legacy | Articulate 360 Platform | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016, Changefirst implemented Articulate 360 Platform to support Learning and Development for its professional services delivery in the United Kingdom. The deployment centered on Articulate Storyline course authoring inside the Articulate 360 Platform, enabling the firm to produce structured e-learning for client engagements and internal enablement.
The implementation used standard Articulate 360 Platform capabilities typical of the Learning and Development category, including rapid authoring with Storyline, template-driven course assembly, publish-to-web and LMS packaging, and cloud-enabled review workflows for iterative client feedback. Configuration emphasized reusable course templates and packaged modules to accelerate instructional design workstreams.
Operational scope focused on Changefirst’s consulting and training practice within its 40-person organization, with the instructional design team producing client-facing courses to complement consultancy engagements. The rollout oriented content production and review workflows around Articulate Storyline output and centralized course assets for repeated use across projects.
According to the customer case, Changefirst leveraged Articulate Storyline courses produced on the Articulate 360 Platform to substantially reduce client training costs, demonstrating a clear cost outcome tied to the Learning and Development implementation. The deployment framed the relationship Changefirst Articulate 360 Platform Learning and Development as a scalable authoring and delivery layer for client training programs.
|
Changefirst Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Changefirst implemented Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities across its United Kingdom professional services operations. The deployment targeted both client-facing workshops and internal collaboration for the 40-employee consultancy.
Cisco Webex Meetings configuration emphasized core conferencing capabilities, including scheduled meetings, ad hoc join flows, screen sharing, session recording, and host controls for participant management. The company embedded the WebEx Panel on their public website to surface meeting join and scheduling access directly to clients.
Operational coverage included delivery consultants and account teams, with governance focused on meeting administration, user provisioning, and policy controls at the organizational level. Rollout was web-centric, leveraging the site-embedded WebEx Panel to simplify client access and to standardize virtual workshop workflows.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Changefirst CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019 Changefirst deployed Hubspot CRM to centralize contact and lead management for its 40 employee professional services firm in the United Kingdom. The deployment used Hubspot CRM as a cloud SaaS CRM to create a single contact repository and basic pipeline management across commercial activities.
Implementation focused on CRM core capabilities, specifically contact records, opportunity pipeline stages, and activity timelines, with direct lead capture integrated through Hubspot Lead Flows on their website. Operational ownership centered on sales and marketing workflows, with configuration aligned to lead capture, lead-to-opportunity routing, and contact lifecycle tracking to support client engagement and prospect qualification.
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Changefirst PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Changefirst IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Changefirst
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Changefirst Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Changefirst IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Changefirst digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Changefirst Technographics
Changefirst is a Professional Services organization based in United Kingdom,
with around 40 employees and annual revenues of $2.0 million.
Changefirst operates a diverse technology stack with applications such as
Articulate 360 Platform, Cisco Webex Meetings and Hubspot CRM,
covering areas like Learning and Development, Audio Video and Web Conferencing and CRM.
Changefirst has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Articulate, Cisco Systems and HubSpot.
Changefirst recently adopted applications including
Hubspot Marketing Automation in 2021, Amazon CloudFront in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Changefirst’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Changefirst’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Changefirst technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.