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Michelin, an e2open customer evaluated Oracle Transportation Management

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Chapin & Russel Associates Tech Stack and Enterprise Applications

Chapin & Russel Associates ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
alloFactor Legacy alloFactor Electronic Health Record, Medical Practice Management ERP Services and Operations n/a 2015 2015
In 2015, Chapin & Russel Associates implemented alloFactor for Medical Practice Management, Billing and EMR. The deployment targeted clinic operations supporting 10 counselors and centralized front desk, billing, appointment scheduling and collections workflows within the practice. Chapin & Russel Associates configured alloFactor to run and balance daily productivity reports of daily invoices, produce balance daily collection statements, and generate appointment lists that surface client balance and copay information for counselors. The implementation included modules for claims billing and deposit posting where staff enter insurance deposits in the alloFactor billing system, a document imaging workflow to scan Explanation of Benefits into alloFactor, and scheduled reporting to produce patient outstanding balance lists for pre collection statements. Operational coverage focused on the billing department, front desk schedulers, and counselor-facing administrative staff. The practice designated a direct contact person to verify and document health insurance benefits on each client account, to provide verified benefit details to counselors, to answer client insurance claim questions, and to act as the liaison to the medical collection agency. The implementation also tracked employer group programs, specifically EAP and subcontract EAP arrangements, within the application. Governance and day to day workflow were operationalized around standardized benefit verification and benefit documentation per client account, daily reconciliation tasks that balance collection statements, and distribution of appointment lists with copay and coinsurance amounts for point of service collection. alloFactor was used to unify billing, scheduling, insurance verification and revenue cycle operational functions for Chapin & Russel Associates.
Chapin & Russel Associates IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HostGator Legacy HostGator Application Hosting and Computing Services IaaS n/a 2014 2014
In 2014, Chapin & Russel Associates provisioned HostGator as its provider for Application Hosting and Computing Services to host its public website. The HostGator deployment centers on hosting the corporate site chapinandrussell.com and delivering core web services that underpin the firm’s online presence. The implementation uses standard hosting control panel capabilities for site provisioning, file transfer and content updates, DNS hosting and basic email delivery, consistent with Application Hosting and Computing Services functionality. Operational responsibility is concentrated on small firm administration and marketing workflows, with hosting management performed through the provider control plane and routine content and security tasks executed by internal administrators.

IT Decision Makers and Key Stakeholders at Chapin & Russel Associates

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Chapin & Russel Associates Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chapin & Russel Associates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chapin & Russel Associates digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Chapin & Russel Associates Technographics
Chapin & Russel Associates is a Healthcare organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Chapin & Russel Associates operates a diverse technology stack with applications such as alloFactor and HostGator, covering areas like Electronic Health Record, Medical Practice Management and Application Hosting and Computing Services.
Chapin & Russel Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as alloFactor and HostGator.
Chapin & Russel Associates recently adopted applications including alloFactor in 2015 and HostGator in 2014, highlighting its ongoing modernization strategy.
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Our research team continuously updates Chapin & Russel Associates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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