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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

CHARLES & KEITH GROUP Japan Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Prime Number Legacy PrimeNumber Analytics and BI Analytics and BI n/a 2020 2020
In 2020, CHARLES & KEITH GROUP Japan deployed PrimeNumber to instrument and analyze its consumer-facing website. PrimeNumber is used as an Analytics and BI solution to capture web interactions and deliver analytics and reporting for the Japan e-commerce site. The implementation centers on client-side script instrumentation embedded in the site source, enabling event-level tracking, session analysis, and page metric collection. Configuration efforts focused on dashboarding, event segmentation, and scheduled reporting, reflecting core Analytics and BI capabilities such as visualization, cohort analysis, and behavioral event tracking. Operational scope covers the Japan e-commerce site and supports digital commerce, marketing, and merchandising business functions with site-level analytics and reporting. Ownership and access controls were organized to provide analytics outputs to merchandising and marketing teams, and to inform web operations. Governance emphasized tag management, data collection standards, and role-based dashboard access during phased rollout to the live site. The PrimeNumber implementation is observable in the site source code for www.charleskeith.jp, confirming on-site deployment for ongoing web analytics.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2023 2023
Tag Management CRM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at CHARLES & KEITH GROUP Japan
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by CHARLES & KEITH GROUP Japan Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD CHARLES & KEITH GROUP Japan Technographics

CHARLES & KEITH GROUP Japan is a Retail organization based in Singapore, with around 1100 employees and annual revenues of $250.0 million.

CHARLES & KEITH GROUP Japan operates a diverse technology stack with applications such as PrimeNumber, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Analytics and BI, Collaboration and Customer Experience.

CHARLES & KEITH GROUP Japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Prime Number, Google and Contentsquare.

CHARLES & KEITH GROUP Japan recently adopted applications including Microsoft Clarity in 2023, Salesforce Marketing Cloud Personalisation in 2023 and Salesforce Marketing Cloud in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of CHARLES & KEITH GROUP Japan’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates CHARLES & KEITH GROUP Japan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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