Charleston, 29464, SC,
United States
Charlestowne Hotels Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Charlestowne Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Charlestowne Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charlestowne Hotels has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, Adams Keegan Efficenter HR for Core HR in 2017, Tawk.to for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charlestowne Hotels is running and its propensity to invest more and deepen its relationship with M3 , Intuit , Adams Keegan or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charlestowne Hotels revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charlestowne Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adams Keegan | Legacy | Adams Keegan Efficenter HR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Charlestowne Hotels implemented Adams Keegan Efficenter HR, Apps Category . The deployment established Adams Keegan Efficenter HR as the corporate HR and payroll system supporting the Charlestowne Corporate Office in Charleston South Carolina and operational processes at individual hotel properties. Implementation scope emphasized full cycle payroll processing and employee self service through the Employee Portal Efficenter for both corporate and property team members. The timeline and year are explicitly tied to the 2017 rollout and ongoing administrative support functions.
Configuration centered on payroll processing modules, timekeeping and audit workflows, benefits administration, enrollment and 401k management, and employee portal maintenance. Adams Keegan Efficenter HR was used to conduct weekly and biweekly payroll cycles, execute timekeeping audits, manage deductions and rate changes, and generate reports for corporate and property stakeholders. The system supported record retention workflows to meet federal and state regulations and provided tools to answer benefits and policy questions via the Efficenter portal.
Operational integrations and coverage were focused on the Applicant Tracking system talentReef and property timekeeping editors. The implementation included system maintenance and updates for the talentReef applicant tracking workflow and the Employee Portal Efficenter, enabling coordinated recruitment, onboarding, and ongoing employee data management across corporate and hotel locations. Operational responsibility was split between Payroll Management at corporate and Time Editors at properties who complete biweekly tasks and escalate irregularities to corporate payroll teams.
Governance and process controls were formalized through payroll management escalation rules, audit and exception handling procedures for clocking and pay code irregularities, and a documented approach to maintain employee and payroll records. The HR and payroll administrator role supported day to day operations including data analysis of irregularities and recommendations for operational enhancements while ensuring compliance with employment laws. Adams Keegan Efficenter HR served as the central HRIS for these governance and operational workflows.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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