Charter Hall
Level 20 No. 1 Martin Place,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8651-9000
Banking and Financial Services
Charter Hall Technographics
Charter Hall Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charter Hall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 471 Charter Hall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charter Hall has purchased the following applications: Tradeshift Pay for AP Automation in 2019, Workday HCM for Core HR in 2016, Yardi Voyager for Real Estate Property Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charter Hall is running and its propensity to invest more and deepen its relationship with TradeShift , Visa , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charter Hall revenues, which have grown to $333.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charter Hall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charter Hall Tech Stack and Enterprise Applications
Charter Hall ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TradeShift | Legacy | Tradeshift Pay | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Charter Hall implemented Tradeshift Pay. The deployment established Tradeshift Pay as the organization’s cloud-based AP Automation platform, positioned inside the Group Technology portfolio to support finance and accounts payable operations across the business.
The Tradeshift Pay implementation focused on core AP Automation capabilities common to the category, including electronic invoice capture and validation, configurable invoice-to-pay workflow orchestration, supplier onboarding and payments processing, and approval routing and automation to reduce manual touch points. Tradeshift Pay was configured to support invoice workflow rules and controls aligned with existing finance processes and to centralize supplier payment instruction management.
Operationally, Tradeshift Pay was deployed alongside ERP and financial systems in the cloud-based Group Technology stack, including Yardi, MRI, BlackLine and Fraedom, with ServiceNow used for day-to-day incident and request management and for routing support tasks to application support analysts. The implementation covered finance teams and Group Technology operational management in Sydney, integrating platform access and support into existing reporting and support channels.
Governance was enacted through internal and external SLA management, formal steering committee engagement and controls for risk and compliance, including internal and external audit readiness, control creation, monitoring and reporting. Application support was led by a delivery manager responsible for operational budgets, SLA enforcement and balancing enhancement work with everyday support activities to maintain ongoing service delivery for Tradeshift Pay.
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Expense Management | ERP |
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2016 | 2016 |
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Charter Hall HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2019, Charter Hall implemented Workday HCM as its Core HR platform. The deployment was delivered as a cloud-based HCM solution and positioned Workday HCM as the primary system for Core HR functions across the organization.
The implementation encompassed standard Core HR capabilities, configured to manage employee records and organizational management, absence and time tracking, benefits administration, and foundational talent workflows and reporting. Workday HCM was configured to support role-based access and HR process orchestration consistent with enterprise HR lifecycle management and payroll adjacency patterns common to Core HR deployments.
Operationally, Workday HCM sat within Charter Hall’s cloud-based group technologies portfolio alongside ERP and financial systems such as Yardi, MRI, Blackline, Tradeshift, and Fraedom, and reporting tools including Cognos DM and Spreadsheet Server. Day-to-day support and service delivery for Workday HCM were managed through ServiceNow for incident and request handling, with application support analysts balancing operational tickets and enhancement work and an operational budget overseen by Group Technology.
Governance for the Workday HCM implementation included participation in governance groups and steering committees, enforcement of internal and external service level agreements, and controls creation and monitoring to meet audit and compliance requirements. The program also linked to employee experience initiatives and design thinking activities led by Group Technology, and operational responsibilities included SLA management, vendor engagement, and continuous process improvement.
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Onboarding | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Charter Hall ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi Voyager | Real Estate Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
Charter Hall implemented Yardi Voyager in 2019. Yardi Voyager was deployed to support core Real Estate Property Management and finance workflows, with an initial focus on budgeting and forecasting for internal users in Sydney, Australia.
The implementation emphasized configuration of financial and reporting capabilities within Yardi Voyager to align with Charter Halls budgeting and forecasting processes. Work included creation of SQL scripts to generate custom reports in Yardi Voyager, preparation of testing plans for system upgrades and new tools, and ongoing application development and support to refine integration logic and reporting outputs.
Integrations were an explicit part of the deployment, with consultancy and design work focused on the Voyager Yardi to MRI Investment Modelling integration, and operational support interfacing with Comply First Time and Blackline as part of the broader ERP and financial systems landscape. The profile shows the application operating as a hub for property management and finance data flows, coordinating inputs and outputs between investment modelling and financial close tooling.
Governance and operationalization centered on formal change request requirements, user acceptance testing support, and documentation. The team produced user manuals and cheat sheets, engaged the system vendor for issue resolution and upgrades, and worked within an Agile project team to implement incremental changes and manage release testing.
Charter Hall Yardi Voyager Real Estate Property Management supports finance and property management business functions through integrated reporting, scripted custom reports, and vendor collaboration for upgrades and issue management, with ongoing application development and support embedded in the organizations operational model.
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Charter Hall Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Charter Hall Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Charter Hall CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Charter Hall EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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Charter Hall TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Charter Hall IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Charter Hall CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Charter Hall Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2019 | 2019 |
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Physical Access Control System | Physical Security |
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2020 | 2020 |
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Physical Access Control System | Physical Security |
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2023 | 2023 |
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Physical Access Control System | Physical Security |
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2020 | 2020 |
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Physical Access Control System | Physical Security |
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2022 | 2022 |
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Physical Access Control System | Physical Security |
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2021 | 2021 |
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Physical Security Outsourcing | Physical Security |
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2019 | 2019 |
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Video Surveillance System | Physical Security |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Charter Hall
| First Name | Last Name | Title | Function | Department | Phone | |
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People Manager | Manager | HR | |
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People Manager | Manager | HR | |
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Head of People | Director | HR | |
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CEO | CXO | Finance | |
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Executive Assistant to the CEO | Manager | Finance | |
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CFO | CXO | Finance | |
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Chief Information and Technology Officer | CXO | IT | |
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Operations Manager | Manager | Finance | |
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Head of Group Finance | Director | Finance | |
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Head of Group Technology | Director | IT | |
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Head of Office Finance | Director | Finance | |
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Head of Tenant & Community Technology | Director | IT | |
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Building Technology Program Manager | Manager | IT | |
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Assistant Property Manager | Manager | Operations | |
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Property Manager | Manager | Operations | |
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Head of Property Management | Director | Operations | |
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National Lead - Property Management | Manager | Operations | |
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People Manager | Manager | HR | |
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People Manager | Manager | HR | |
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People Manager | Manager | HR | |
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Apps Being Evaluated by Charter Hall Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charter Hall IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charter Hall digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Charter Hall Technographics
Charter Hall is a Banking and Financial Services organization based in Australia,
with around 471 employees and annual revenues of $333.0 million.
Charter Hall operates a diverse technology stack with applications such as
Tradeshift Pay, Workday HCM and Yardi Voyager,
covering areas like AP Automation, Core HR and Real Estate Property Management.
Charter Hall has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TradeShift, Workday and Yardi.
Charter Hall recently adopted applications including
HID Signo Readers in 2023, Inner Range Integriti in 2022 and CodeTwo Email Signatures in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charter Hall’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charter Hall’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charter Hall technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.