London, SW1H 0QS,
United Kingdom
Chartered Institute of Internal Auditors United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chartered Institute of Internal Auditors United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Chartered Institute of Internal Auditors United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chartered Institute of Internal Auditors United Kingdom has purchased the following applications: ClearCourse Protech CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chartered Institute of Internal Auditors United Kingdom is running and its propensity to invest more and deepen its relationship with ClearCourse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chartered Institute of Internal Auditors United Kingdom revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chartered Institute of Internal Auditors United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCourse | Legacy | ClearCourse Protech CRM | CRM | CRM | n/a | 2016 | 2017 |
In 2016, the Chartered Institute of Internal Auditors United Kingdom implemented ClearCourse Protech CRM as its primary CRM to support member services across the UK. The deployment leveraged Protech's ProConnect CRM functionality to centralize online member interactions and back-office processing, with the explicit aim of improving self-service and e-commerce experiences for members.
The implementation delivered core capabilities across Membership, Events, Qualifications and Finance, including membership administration, event booking and registration workflows, qualifications administration and automated finance-related back-office processes. ClearCourse Protech CRM was configured to provide self-service portals and e-commerce checkout for event and qualification purchases while consolidating CRM-driven processes to reduce manual handoffs.
The rollout was phased, with the implementation team sequencing member-facing e-commerce and event booking functionality ahead of deeper administrative automation. At the time of reporting the phased implementation had increased online bookings to approximately two thirds completed online, and the consolidated CRM-driven processes were cited as raising operational efficiency and member experience.
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