San Francisco, 94111, CA,
United States
Chat247Live Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chat247Live and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Chat247Live employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chat247Live has purchased the following applications: Chat247Live for Chatbots and Conversational AI in 2014, SharpSpring Marketing Automation for Marketing Automation in 2017, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chat247Live is running and its propensity to invest more and deepen its relationship with Chat247Live , SharpSpring , VisualVisitor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chat247Live revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chat247Live intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chat247Live | Legacy | Chat247Live | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Chat247Live deployed Chat247Live on its website to provide continuous customer engagement and front line support. Chat247Live is used as the companys Chatbots and Conversational AI solution to handle website conversational workflows for customer support and lead capture at the small professional services firm.
The deployment is a cloud hosted widget embedded in the corporate website, delivering conversational interfaces with rule based routing, canned responses, intent detection and agent handoff consistent with Chatbots and Conversational AI implementations. Operational scope is focused on website engagement and sales inquiry handling, with lightweight governance and administrative configuration managed by the firms operations team, requiring only site script installation and administrative setup. The Chat247Live application is configured for real time chat sessions, session logging, and basic conversational analytics to monitor chat volume and agent interactions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SharpSpring | Legacy | SharpSpring Marketing Automation | Marketing Automation | CRM | n/a | 2017 | 2017 |
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Sales Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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