Sainte-Therese, J7E 2X5, QC,
Canada
Chauffe Eau Plus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chauffe Eau Plus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Chauffe Eau Plus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chauffe Eau Plus has purchased the following applications: Opermax for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chauffe Eau Plus is running and its propensity to invest more and deepen its relationship with Opermax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chauffe Eau Plus revenues, which have grown to $58.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chauffe Eau Plus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Opermax | Legacy | Opermax | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Chauffe Eau Plus implemented Opermax Field Service Management to digitize field service operations across its Quebec service organization. The deployment targeted reduction of paperwork and cutting printing costs while improving dispatch, work orders and invoicing.
Opermax was configured to provide scheduling and dispatch, digital work order management, and invoicing and CRM capabilities, consolidating job lifecycle tasks from assignment through billing. Mobile access for technicians and office scheduling workflows were central to the configuration, enabling digital job acceptance, status updates and electronic invoicing consistent with Field Service Management functionality.
Operational coverage focused on field technicians and the dispatch and billing teams in Quebec, reorganizing workflows from paper based forms to centralized digital processes and standardizing dispatch and invoicing procedures. Vendor testimonial and implementation details on the vendor site describe these module level changes and cite reduced paperwork and printing costs as stated outcomes.
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