Chelsea Piers
23rd Street & Hudson River Park 62 Chelsea Piers,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 212-336-6666
Professional Services
Chelsea Piers Technographics
Chelsea Piers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chelsea Piers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Chelsea Piers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chelsea Piers has purchased the following applications: Dash Platform for Gym Management in 2020, Zoho SalesIQ for Chatbots and Conversational AI in 2020, Blue River Mura for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chelsea Piers is running and its propensity to invest more and deepen its relationship with DaySmart Software , Yardi , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chelsea Piers revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chelsea Piers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chelsea Piers Tech Stack and Enterprise Applications
Chelsea Piers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DaySmart Software | Legacy | Dash Platform | Gym Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Chelsea Piers implemented Dash Platform to support Gym Management for membership and facility operations on its public website. The deployment embeds Dash Platform into chelseapiers.com to surface online class booking, member account access, and public schedule information to consumers. This architecture centralizes customer-facing booking workflows while providing administrative interfaces for staff to manage schedules and memberships.
Functional modules implemented include online class scheduling, membership enrollment and renewals, recurring payment handling, reservation management for facilities and events, and front-desk check-in workflows. Dash Platform is configured with role-based administrative controls to align operational responsibilities across front-desk, membership sales, and group fitness teams. The implementation emphasizes web-native delivery of Gym Management capabilities, linking the public storefront to internal operational functions.
|
|
|
|
|
Real Estate Property Management | ERP Services and Operations |
|
2013 | 2013 |
|
Chelsea Piers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Chelsea Piers implemented Zoho SalesIQ on its website. Zoho SalesIQ is deployed as the website chat and visitor engagement layer to support customer service and guest engagement, classified as Chatbots and Conversational AI, and it serves as the primary conversational interface for website visitors seeking bookings, membership information and event inquiries.
The deployment uses the Zoho SalesIQ website widget and agent console, delivering live chat, proactive chat triggers, automated routing to available agents, canned responses, session monitoring and lead capture capabilities. Operational scope centers on customer service, membership sales and front desk teams at Chelsea Piers, with governance focused on chat routing rules, escalation workflows and agent response procedures to standardize conversational handling. The implementation emphasizes web-based instrumentation and conversational workflow configuration consistent with Chatbots and Conversational AI use cases, rather than extensive backend system integrations.
|
Chelsea Piers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blue River | Legacy | Blue River Mura | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Chelsea Piers implemented Blue River Mura. Blue River Mura is used as the Web Content Management platform for its public website, and Chelsea Piers uses Blue River Mura to support marketing and customer engagement functions on chelseapiers.com.
The Blue River Mura deployment centers on a centralized content repository with template driven page rendering, a media asset library, and content authoring and approval workflows. Configuration work emphasized responsive page templates, modular content regions, and site navigation structures to manage facility listings, program schedules, and event pages. Blue River Mura is instrumented to support staged publishing and version control to coordinate updates across editorial contributors.
Operational ownership is aligned with marketing and communications, with formal editorial roles and publishing workflows implemented to coordinate content changes across facilities and programs. The Web Content Management implementation serves as the primary authoring system for public site content and customer engagement touchpoints, with governance focused on role based access controls and approval chains to preserve content consistency across the site.
|
Chelsea Piers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
Chelsea Piers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2016 | 2016 |
|
Chelsea Piers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Chelsea Piers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Chelsea Piers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Chelsea Piers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chelsea Piers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chelsea Piers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Chelsea Piers Technographics
Chelsea Piers is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $80.0 million.
Chelsea Piers operates a diverse technology stack with applications such as
Dash Platform, Zoho SalesIQ and Blue River Mura,
covering areas like Gym Management, Chatbots and Conversational AI and Web Content Management.
Chelsea Piers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DaySmart Software, Zoho Corp. and Blue River.
Chelsea Piers recently adopted applications including
Microsoft Oribi Analytics in 2021, DigitalOcean Droplets in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chelsea Piers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chelsea Piers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chelsea Piers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.