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Chema Foam Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesis Systems Legacy Genesis Contact Center Manager Call Center CRM n/a 2019 2019
In 2019, Chema Foam implemented Genesis Contact Center Manager to support call center and telesales CRM activities across its Egypt operations. The implementation is recorded on the public profile of an IT leader at Chema Foam, indicating an internally led deployment by the company IT organization focused on operationalizing telesales contact management within the Call Center function. Genesis Contact Center Manager was configured to deliver agent desktop capabilities, automatic call distribution, outbound campaign dialing and call logging to support CRM workflows typical of Call Center platforms. Operational scope covered the telesales and customer service teams, with configuration centered on call routing, contact records and campaign orchestration, and with integration points for CRM lead tracking implied by the project description.
IT Decision Makers and Key Stakeholders at Chema Foam
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Chema Foam Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Chema Foam Technographics

Chema Foam is a Manufacturing organization based in Egypt, with around 290 employees and annual revenues of $81.0 million.

Chema Foam operates a diverse technology stack with applications such as Genesis Contact Center Manager, covering areas like Call Center.

Chema Foam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Genesis Systems.

Chema Foam recently adopted applications including Genesis Contact Center Manager in 2019, highlighting its ongoing modernization strategy.

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Our research team continuously updates Chema Foam’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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