Murphy, 28906, NC,
United States
Cherokee County, NC Technographics
Cherokee County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cherokee County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 276 Cherokee County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cherokee County, NC has purchased the following applications: Paymentus Payveris for Payment Processing in 2016, Tyler Munis Employee Self Service for Employee Self Service in 2018, Tyler Munis ERP for Government ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cherokee County, NC is running and its propensity to invest more and deepen its relationship with Paymentus , Tyler Technologies , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cherokee County, NC revenues, which have grown to $44.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cherokee County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cherokee County, NC Tech Stack and Enterprise Applications
Cherokee County, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Cherokee County, NC implemented Paymentus Payveris to provide Payment Processing on its public website. The implementation embedded Paymentus Payveris into the county website to enable online citizen payments and centralized electronic collections for county services.
The deployment follows a hosted payment portal architecture and delivers standard Payment Processing capabilities including card and ACH acceptance, PCI compliant transaction capture, electronic bill presentment, payment routing, and transaction reporting and reconciliation. Operational coverage spans county departments that accept online payments, with workflows oriented to online remittance, payment validation, and batch reconciliation, and governance mapped to county finance controls and payment acceptance policies.
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Cherokee County, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis Employee Self Service | Employee Self Service | HCM | n/a | 2018 | 2018 |
In 2018, Cherokee County, NC deployed Tyler Munis Employee Self Service as its Employee Self Service application to provide online HR and payroll self-service for county staff. The Tyler Munis Employee Self Service instance is exposed through the county self-service portal, and is positioned to serve the county workforce of approximately 276 employees across multiple departments.
The deployment focuses on standard Employee Self Service capabilities including pay stub and tax document access, basic time entry and timesheet review, employee profile management and benefits enrollment workflows. Configuration emphasizes role based access and departmental permissioning to align with county HR and payroll processes, and the application operates as the public facing employee access layer for Munis based personnel administration and payroll workflows.
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Cherokee County, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Cherokee County, NC implemented Tyler Munis ERP as its Government ERP for core fiscal and tax operations. The deployment centered on the Cherokee County Tax Office in Murphy, NC and extended coordination to County Administration, HR, Commissioners and Finance to align daily tax and financial workflows.
Tyler Munis ERP was used to operationalize tax billing and collection, cash receipting, revenue accounting, procurement entry for purchase orders and requisitions, and financial reporting. County staff entered daily deposits into Munis, prepared end of month reports for the Commissioning Board, and completed the annual settlement of taxes through the application, reflecting configuration for revenue management and reporting modules.
Operational coverage focused on the Tax Office with direct operational touchpoints into County Administration, HR, Commissioners and Finance for deadline-driven tasks and interdepartmental approvals. The implementation supported supervisor-level oversight of day to day staff tasks and continuity of judgement and foreclosure actions that were part of ongoing tax enforcement processes.
Governance and workflow changes included formalizing daily deposit entry and requisition workflows inside Tyler Munis ERP, training new employees on tax collection workflows aligned to State Statutes, and producing monthly and annual reporting artifacts for county governance. Training and supervisory practices were embedded into standard operating procedures to ensure consistent use of Tyler Munis ERP for tax collection and finance functions.
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Cherokee County, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
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|
|
|
Citizen Engagement | CRM |
|
2018 | 2018 |
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Cherokee County, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
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Cherokee County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cherokee County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cherokee County, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||