Colorado Springs, 80908, CO,
United States
Cherwell Software Technographics
Cherwell Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cherwell Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cherwell Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cherwell Software has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Greenhouse ATS for Applicant Tracking System in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cherwell Software is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cherwell Software revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cherwell Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cherwell Software Tech Stack and Enterprise Applications
Cherwell Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, Cherwell Software implemented Intuit Quickbooks Enterprise to provide ERP Financial capabilities for its corporate finance function. The deployment focused on supporting the United States based professional services finance organization, aligning accounting processes with the company size and revenue profile.
The implementation of Intuit Quickbooks Enterprise included configuration of core general ledger, accounts payable, accounts receivable and consolidated financial reporting modules consistent with ERP Financial objectives. Workstreams emphasized chart of accounts standardization, period close workflows and access controls to support auditability and operational finance procedures. Configuration choices reflected a mid market footprint appropriate for Cherwell Software's approximately 500 employees and 55 million USD in revenue.
Integrations were implemented as generic transaction and reporting interfaces, including bank reconciliation feeds and export paths to HR and timekeeping systems that support billing and payroll reconciliation for professional services delivery. Operational coverage targeted finance, billing and project accounting activities across the companys US operations, ensuring transactional and reporting continuity between revenue recognition and cash management functions.
Governance established centralized finance ownership for month end close procedures, role based permissions for system users and audit logging for financial controls. Rollout prioritized finance and billing teams with phased configuration to support consolidated reporting requirements and standard operating procedures for billing and collections.
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ERP Financial | ERP |
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2016 | 2016 |
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Cherwell Software HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Cherwell Software implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS was embedded on Cherwell's public careers pages to centralize candidate intake and manage recruiting workflows.
Configuration emphasized core Applicant Tracking System modules such as job posting and requisition management, candidate capture and parsing, interview orchestration with scorecards, and offer management. The deployment used Greenhouse ATS standard workflows to support requisition approvals, candidate stages, and recruitment reporting.
Operational coverage focused on talent acquisition and HR teams, with hiring managers consuming interview kits and scorecards through Greenhouse ATS. Integration points included the company careers website for application capture, automated email notifications to candidates, and calendar coordination for interviewer scheduling with corporate calendar systems.
Governance included role based access, structured interview workflows, and administrator controls for job templates and hiring permissions, aligning recruiting process ownership with HR. The implementation positioned Greenhouse ATS as Cherwell Software Applicant Tracking System for enterprise recruiting on its website.
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Cherwell Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Cherwell Software implemented Drift AI Chatbot on its corporate website to introduce conversational engagement as part of its customer-facing digital layer. The deployment is categorized under Chatbots and Conversational AI and focused on web-based visitor interaction for lead capture and real-time engagement.
The implementation of Drift AI Chatbot was delivered as an embedded site widget, leveraging conversational flows, natural language understanding, intent detection, and playbook-driven routing to streamline initial inquiries. The Drift AI Chatbot configuration emphasized automated qualification, contextual response templates, and escalation paths to human agents, reflecting standard Chatbots and Conversational AI functional modules for intent handling and handoff.
Operational coverage centered on web channel customer engagement, supporting sales, marketing, and customer support workflows while consolidating conversational content governance. Governance included managed response templates, iteration of training phrases, defined escalation rules, and editorial control over chat scripts to ensure consistent messaging across web interactions.
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Cherwell Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2017 | 2017 |
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Cherwell Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Cherwell Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Cherwell Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Cherwell Software PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Cherwell Software TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Cherwell Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cherwell Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cherwell Software
Apps Being Evaluated by Cherwell Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||