City of Industry, 91746, CA,
United States
Chicology Technographics
Chicology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chicology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Chicology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chicology has purchased the following applications: Amazon Pay for Payment Processing in 2019, ManyChat for Chatbots and Conversational AI in 2021, Shopify for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chicology is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chicology revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chicology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chicology Tech Stack and Enterprise Applications
Chicology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Chicology integrated Amazon Pay for Payment Processing on its ecommerce website. Amazon Pay was embedded as the customer facing payment option using the Amazon Pay checkout widget and client side integration to present Amazon account payment methods during web checkout, making Amazon Pay the online payment acceptance layer for Chicology’s direct to consumer sales.
The implementation covered website checkout and order capture flows, aligning payment authorization and settlement into Chicology’s order processing. Operational scope focused on ecommerce sales in the United States and on web checkout workflows managed by Chicology’s small operations and fulfillment team. Governance centered on payment acceptance controls and tokenization to reduce PCI scope associated with online card handling. Chicology Amazon Pay Payment Processing supports the company’s checkout and payments business functions, embedding the application into core commerce and billing workflows.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Chicology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ManyChat | Legacy | ManyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Chicology implemented ManyChat on its website to provide Chatbots and Conversational AI capabilities. The deployment uses a web chat widget embedded on the public ecommerce site to deliver automated customer engagement and lead capture. ManyChat supports marketing and customer support functions for the ten person United States based consumer packaged goods company.
The ManyChat implementation emphasizes conversational flow orchestration, automated responses, subscriber segmentation, and basic audience targeting consistent with Chatbots and Conversational AI functional patterns. Operational governance is maintained in house by Chicology's marketing function, with iterative flow updates and content moderation to align messages with product pages and promotions. The configuration reflects a small company footprint and focuses on the web channel for customer engagement rather than enterprise integrations.
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Chicology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Chicology implemented Shopify as its eCommerce platform on its public website. Shopify is used to operate the company storefront and provide core online shopping functions for Chicology.
The deployment leverages standard Shopify eCommerce capabilities including content management for product pages, catalog management, shopping cart and checkout, payment processing, and native order management workflows to support online sales and fulfillment. Operational coverage is the Chicology public website serving customers in the United States and supporting business functions of online merchandising, sales, and customer order management.
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eCommerce | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Chicology SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2021 | 2021 |
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Chicology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Chicology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Chicology
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Chicology Executives
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