Children 1st
83 Whitehouse Loan,
Edinburgh, EH9 1AT,
United Kingdom
Edinburgh, EH9 1AT,
United Kingdom
44 13 1446 2300
Non Profit
Children 1st Technographics
Children 1st Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Children 1st and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 181 Children 1st employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Children 1st has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Children 1st is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Children 1st revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Children 1st intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Children 1st Tech Stack and Enterprise Applications
Children 1st ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Children 1st implemented Infor SunSystems to centralize its finance operations, deploying Infor SunSystems as the charity's ERP Financial platform to support its finance function. The implementation was positioned to standardize core accounting processes across the organization and provide a single financial record for reporting and control.
Configuration and functional coverage emphasized ERP Financial capabilities common to mid-sized nonprofit finance programs, including a structured general ledger, accounts payable and accounts receivable workflows, financial reporting and budgeting, and cash management functionality. Workflows were aligned to nonprofit needs such as donation accounting and grant-related tracking, reflecting category-aligned financial controls and reconciliation processes.
The implementation narrative includes an external consultancy relationship with LAKE, who provided hands-on consultancy and client engagement during the Infor SunSystems deployment. Children 1st reported strong satisfaction with LAKE, noting consultants listened, designed measured responses, and focused on delivering for the client, which supported user adoption and governance activities during rollout.
The engagement centers on configuring Infor SunSystems to serve the charity finance organization, with emphasis on process alignment, user engagement, and sustained vendor and partner collaboration as described by Children 1st.
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Children 1st Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Children 1st implemented Microsoft 365 to centralize Collaboration across its United Kingdom operations. The cloud hosted Microsoft 365 deployment was scoped for the charity’s 181 staff and associated volunteers, with an emphasis on consolidating email, document management, and internal communications into a single productivity and collaboration platform.
Microsoft 365 was configured to deliver Exchange Online email, SharePoint Online intranet and document libraries, OneDrive personal storage, Microsoft Teams for synchronous collaboration, and Office desktop and web apps for day to day productivity. The implementation emphasized collaboration features such as shared document versioning, centralized permissions and team spaces to support fundraising, casework and administration business functions. Governance and operational controls were applied through account provisioning workflows, role based access controls and retention settings aligned to nonprofit data handling practices, with a phased rollout approach to minimize disruption to ongoing services.
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Children 1st CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Children 1st implemented Hotjar on its public website to introduce session-level behavioral capture and qualitative feedback as part of its Customer Experience tooling. The Hotjar implementation is based on the vendor page script deployed across children1st.org.uk, instrumenting pages for heatmaps and session recordings and surfacing on-page feedback widgets.
Configuration includes Hotjar heatmaps, session recordings, conversion funnel analysis and on-site feedback surveys, reflecting common Customer Experience capabilities. Data collection is performed via client-side script snippets and reviewed by internal digital and communications staff through Hotjar reporting interfaces, and the Hotjar deployment complements existing web analytics by providing qualitative session playback and page-level behavior data.
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Children 1st ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
IT Service Management | ITSM |
|
2020 | 2020 |
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Children 1st IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Children 1st CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Children 1st
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Director of Finance and Corporate Services | Director | Finance | |
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Head of IT | Director | IT | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Children 1st Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Children 1st IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Children 1st digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Children 1st Technographics
Children 1st is a Non Profit organization based in United Kingdom,
with around 181 employees and annual revenues of $15.0 million.
Children 1st operates a diverse technology stack with applications such as
Infor SunSystems, Microsoft 365 and Hotjar,
covering areas like ERP Financial, Collaboration and Customer Experience.
Children 1st has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Contentsquare.
Children 1st recently adopted applications including
Freshservice in 2020, Microsoft 365 in 2018 and Hotjar in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Children 1st’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Children 1st’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Children 1st technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.