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Chinese Laundry
Location
3485 S. La Cienega Boulevard,
Los Angeles, 90016, CA,
United States
Website
https://www.chineselaundry.com/
Phone
1 310-838-2103
Artw industry
Consumer Packaged Goods
Employee
Revenue

Chinese Laundry Technographics

Chinese Laundry Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Chinese Laundry and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Chinese Laundry employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Chinese Laundry has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Salesforce Commerce Cloud for eCommerce in 2017, Deck Commerce Order Management for Order Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Chinese Laundry is running and its propensity to invest more and deepen its relationship with Intuit , Block (ex Square, Inc) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Chinese Laundry revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chinese Laundry intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Chinese Laundry Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP Financial Management x 2013 2013
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Commerce Cloud eCommerce eCommerce n/a 2017 2017
Personalization and Product Recommendations eCommerce 2017 2017
Personalization and Product Recommendations eCommerce 2018 2018
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deck Commerce Legacy Deck Commerce Order Management Order Management SCM n/a 2017 2018
In 2017, Chinese Laundry implemented Deck Commerce Order Management, an Order Management solution to automate order-processing workflows and provide a complete view of the entire order lifecycle to all employees. The program targeted reduced manual processing and alignment with a new ecommerce storefront built on Salesforce Commerce Cloud to streamline order capture and fulfillment coordination. The implementation delivered core Order Management capabilities including automated order-processing workflows, centralized order lifecycle visibility, order orchestration across fulfillment steps, and exception handling with manual intervention queues for customer service and operations. Deck Commerce Order Management was configured to present a unified order record and status dashboard for customer service, operations, and merchandising, driving cross-team software adoption. Integration work centered on a storefront integration with Salesforce Commerce Cloud (SFCC) to synchronize orders and status updates, enabling near real time order ingestion and downstream fulfillment processing. The integration linked the ecommerce checkout to order routing and processing within Deck Commerce Order Management, ensuring consistent order state between the storefront and internal teams. Governance and rollout focused on onboarding customer service and operations teams and changing workflow to centralize order handling and automate routine tasks. Outcomes reported by Chinese Laundry include increased employee productivity, improved order visibility and software adoption across teams, implementation on time and under budget, a 50% decrease in order processing time, and 98% of orders automatically processed. Working with Deck has been great, the integration with Salesforce is strong and their customer support has been top notch, Jennifer Stanley Director of Ecommerce.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2019 2019
Customer Support CRM 2019 2019
Customer Support CRM 2020 2020
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Chinese Laundry
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Chinese Laundry Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Chinese Laundry Technographics

Chinese Laundry is a Consumer Packaged Goods organization based in United States, with around 100 employees and annual revenues of $10.0 million.

Chinese Laundry operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Salesforce Commerce Cloud and Deck Commerce Order Management, covering areas like ERP Financial, eCommerce and Order Management.

Chinese Laundry has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Salesforce and Deck Commerce.

Chinese Laundry recently adopted applications including Apple Pay in 2021, Salesforce Sales Cloud in 2021 and Quantil CDN360 in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Chinese Laundry’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Chinese Laundry’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Chinese Laundry technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.