Brisbane, 4007, QLD,
Australia
Domino’s Pizza Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Domino’s Pizza and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 Domino’s Pizza employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Domino’s Pizza has purchased the following applications: ExFlow AP for AP Automation in 2018, Tanda Leave Management for Absence and Leave Management in 2016, Adyen POS for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Domino’s Pizza is running and its propensity to invest more and deepen its relationship with SignUp Software AB , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Domino’s Pizza revenues, which have grown to $1.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Domino’s Pizza intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SignUp Software AB | Legacy | ExFlow AP | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Domino’s Pizza implemented ExFlow AP to support AP Automation across its finance functions in Australia. The deployment focused on accounts payable and property rents invoice handling, addressing high-volume invoice capture and approval workflows used by Property Rents and central AP teams.
ExFlow AP was configured to standardize invoice capture, electronic approval routing, exception handling, and invoice-to-ledger posting preparations, aligning with accounts payable and rent reconciliation workflows. Configuration work emphasized process documentation, creation of work instructions, and day-to-day automation for invoice processing tasks performed by Property Rents Accounts Officers and AP staff.
The implementation integrated ExFlow AP with Navision for financial posting and with an eDRMS SharePoint repository for document storage and retrieval, while staff continued to use the MS Office suite for communications and reconciliations. Operational coverage included Brisbane-based property rents and office administration teams, and the solution supported stakeholder interactions with landlords, agents, and franchise partners.
Governance centered on role-based approvals, documented procedures, and ongoing process improvement driven by AP and property rent finance personnel. Implementation activities included training for daily invoice processing, reconciliation routines, and the maintenance of procedural guides to sustain AP Automation practices using ExFlow AP.
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ERP Financial | ERP Financial Management |
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2006 | 2007 |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tanda | Legacy | Tanda Leave Management | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016, Domino’s Pizza deployed Tanda Leave Management as part of a broader Tanda workforce management rollout. Tanda Leave Management was implemented within the Absence and Leave Management category alongside scheduling, time and attendance, award interpretation and payroll export capabilities to address retail rostering and payroll needs.
The implementation encompassed core functional modules including the rostering engine, time capture and reconciliation, award interpretation rules, payroll export routines and absence workflows for leave and unavailability. Use of Tanda Leave Management is integrated into the same platform footprint that handles scheduling and payroll functions, enabling leave requests, approvals and unavailability declarations to feed directly into shift planning and pay calculations.
Operational coverage extended across hundreds of Domino’s stores in Australia and New Zealand, with configuration and day to day use split between store managers who manage rostering and approvals, and corporate HR and payroll teams who maintain award interpretation and payroll export configurations. The deployment leveraged Tanda’s payroll export capability to move hours and leave data into downstream payroll processing, while leave workflows supported localized approvals and centralized policy enforcement.
Governance and process changes included centralizing award interpretation rules and standardizing leave approval workflows to reduce rostering complexity and improve payroll accuracy. The rollout integrated absence management into existing scheduling and payroll processes, aligning store level rostering with corporate payroll reconciliation and reducing manual adjustments during payroll runs.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Domino's Pizza deployed Adyen POS across its Australia and New Zealand operations to support point of sale payment capture and accounts receivable workflows. Adyen POS, Apps Category , served as the primary application for processing store sales transactions and initiating refunds within the merchant payment layer.
The implementation focused on accounts receivable capabilities, including weekly sales validation, extraction of sales data for reconciliation, preparation and posting of estore journals for on charging, aged debtor monitoring, and processing customer refunds. Adyen POS was configured to support payment capture and refund initiation while AR staff reconciled reported store sales against the data pulled through from the system and generated exception reports for senior management.
Operational integrations described in implementation activities included refund processing through PayPal, Adyen and the bank, reconciliation of Uber settlement receipts against each store's Uber sales, and extraction of information from the internal reporting system to prepare journals. The deployment supported centralized weekly direct debit runs for all stores in Australia and New Zealand and allocation of external platform receipts to individual store accounts for accounting purposes.
Governance and process changes emphasized weekly control cycles and role based ownership within the accounts receivable function, including monitoring the accounts receivable inbox, issuing debtor statements, managing aged debtors, and posting journals to the general ledger. Adyen POS therefore became embedded in Domino's Pizza Enterprises Ltd accounts receivable and reconciliation workflows, with operational coverage centered on the AR team in Brisbane and supporting the broader Australia and New Zealand store network.
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Travel Management | ERP Services and Operations |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2012 | 2012 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2022 | 2022 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Security Outsourcing | Physical Security |
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2022 | 2022 |
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Video Security Cameras | Physical Security |
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2023 | 2023 |
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Video Surveillance System | Physical Security |
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2023 | 2023 |
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