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Choice of NY Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Athena Software Legacy Athena Penelope Case Management ERP Services and Operations n/a 2014 2014
In 2014 Choice of NY implemented Athena Penelope for Case Management. The deployment targeted community-based client services in New Rochelle, supporting Client Care Coordinators and Client Care Supervisors who serve persons with mental health conditions, substance abuse issues, and disabilities. Implementation focused on operationalizing day-to-day client interactions including face-to-face, telephone, and email touchpoints within the case management application. Athena Penelope was adopted as the system of record for case documentation and care coordination. Configuration centered on client records, care plans, progress notes, and task scheduling, enabling staff to set client goals, align care activities with those goals, and monitor progress. The implementation captured timely data entry requirements for notes and outcomes, and incorporated acuity-based service planning tied to Medicare acuity rating so that time allocation and service activities corresponded to each client's acuity. Athena Penelope supported monthly minimum contact tracking and structured case notes to preserve evidence for billing and reimbursement compliance. Standard Case Management workflows such as care coordination, goal setting, and outcome documentation were instrumented within the application. Operational governance required Client Care Coordinators to review assigned caseloads with Client Care Supervisors twice monthly and to proactively escalate emerging issues, enforcing communication protocols. The system supported external referral and advocacy workflows with mission-critical partners including Department of Social Services, mental health providers, primary care physicians, probation officers, and legal services, documenting interactions and referrals within Athena Penelope. Role-based usage emphasized data accuracy, timeliness, and auditability to minimize potential issues with billing and reimbursement to the agency. The implementation therefore aligned Choice of NY Case Management processes with disciplined documentation, scheduled outreach, and supervisor review cycles.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fundraise Up Legacy Fundraise Up Donor and Fundraising Management CRM n/a 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Choice of NY
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Choice of NY Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Choice of NY Technographics

Choice of NY is a Non Profit organization based in United States, with around 60 employees and annual revenues of $5.0 million.

Choice of NY operates a diverse technology stack with applications such as Athena Penelope, Microsoft 365 and Fundraise Up, covering areas like Case Management, Collaboration and Donor and Fundraising Management.

Choice of NY has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Athena Software, Microsoft and Fundraise Up.

Choice of NY recently adopted applications including Fundraise Up in 2020, Microsoft 365 in 2015 and GoDaddy in 2015, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Choice of NY’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Choice of NY’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Choice of NY technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.