White Plains, 10601, NY,
United States
Choice of NY Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Choice of NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Choice of NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Choice of NY has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2015, Athena Penelope for Case Management in 2014, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Choice of NY is running and its propensity to invest more and deepen its relationship with GoDaddy , Microsoft , Athena Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Choice of NY revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Choice of NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Athena Software | Legacy | Athena Penelope | Case Management | ERP Services and Operations | n/a | 2014 | 2014 | In 2014 Choice of NY implemented Athena Penelope for Case Management. The deployment targeted community-based client services in New Rochelle, supporting Client Care Coordinators and Client Care Supervisors who serve persons with mental health conditions, substance abuse issues, and disabilities. Implementation focused on operationalizing day-to-day client interactions including face-to-face, telephone, and email touchpoints within the case management application. Athena Penelope was adopted as the system of record for case documentation and care coordination. Configuration centered on client records, care plans, progress notes, and task scheduling, enabling staff to set client goals, align care activities with those goals, and monitor progress. The implementation captured timely data entry requirements for notes and outcomes, and incorporated acuity-based service planning tied to Medicare acuity rating so that time allocation and service activities corresponded to each client's acuity. Athena Penelope supported monthly minimum contact tracking and structured case notes to preserve evidence for billing and reimbursement compliance. Standard Case Management workflows such as care coordination, goal setting, and outcome documentation were instrumented within the application. Operational governance required Client Care Coordinators to review assigned caseloads with Client Care Supervisors twice monthly and to proactively escalate emerging issues, enforcing communication protocols. The system supported external referral and advocacy workflows with mission-critical partners including Department of Social Services, mental health providers, primary care physicians, probation officers, and legal services, documenting interactions and referrals within Athena Penelope. Role-based usage emphasized data accuracy, timeliness, and auditability to minimize potential issues with billing and reimbursement to the agency. The implementation therefore aligned Choice of NY Case Management processes with disciplined documentation, scheduled outreach, and supervisor review cycles. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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