Cholamandalam
Chola Crest, C54-55 & Super B-4 Thiru-Vi-Ka Industrial Estate Guindy,
Chennai, 600032,
India
Chennai, 600032,
India
91 44 4090 7172
Banking and Financial Services
Cholamandalam Technographics
Cholamandalam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cholamandalam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13248 Cholamandalam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cholamandalam has purchased the following applications: Microsoft 365 for Collaboration in 2022, Netcore Customer Engagement for Customer Engagement in 2022, Base60 AML for AML, Fraud and Compliance in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cholamandalam is running and its propensity to invest more and deepen its relationship with Microsoft , Netcore , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cholamandalam revenues, which have grown to $8.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cholamandalam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Cholamandalam Tech Stack and Enterprise Applications
Cholamandalam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Cholamandalam deployed Microsoft 365 to support Collaboration across internal productivity and external customer touchpoints. Microsoft 365 is present on the Cholamandalam corporate website and is used to deliver cloud-hosted collaboration, email, document management, and conferencing capabilities.
Cholamandalam Microsoft 365 Collaboration supports corporate productivity and customer-facing engagement, with an implementation profile aligned to standard Microsoft 365 services. The rollout centers on core services such as Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, and Microsoft Teams for persistent chat and meetings, reflecting common Collaboration configurations. Administrative governance and content controls are implemented to manage access and lifecycle for both internal users and public-facing content on the website.
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Cholamandalam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Cholamandalam deployed Netcore Customer Engagement on its corporate website to centralize digital outreach and customer communication. The deployment addresses Customer Engagement requirements for the banking and financial services business in India, focusing on marketing and digital channels.
The Netcore Customer Engagement implementation is configured to support campaign orchestration, audience segmentation, personalization, and multi channel messaging including email, SMS and web push. Journey orchestration and behavioral triggers are used to translate site interactions into automated engagement workflows and targeted campaigns.
Integrations are centered on the website and on feeding customer data sources for profile enrichment and real time behavioral events, enabling segmentation and trigger based messaging. Operational coverage spans digital marketing teams and customer engagement channels, with use across acquisition and ongoing customer communication touch points on the site.
Governance is structured under marketing operations with campaign approval workflows and consent management to address financial services compliance and data privacy requirements. The implementation emphasizes modular campaign templates and analytics instrumentation in Netcore Customer Engagement to support iterative campaign configuration and measurement.
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Cholamandalam TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relevantz | Legacy | Base60 AML | AML, Fraud and Compliance | TRM | n/a | 2015 | 2015 |
In 2015, Cholamandalam implemented Base60 AML in a program to strengthen transaction monitoring and compliance controls, deploying the solution from the Base60 product line in the AML, Fraud and Compliance category. The Base60 AML implementation was sourced via vendor Relevantz and scoped to institutional risk detection across retail lending and treasury transaction streams within the finance organization.
The deployment centered on standard AML functional modules, including real time and batch transaction monitoring, watchlist and sanction screening, customer risk scoring and segmentation, consolidated KYC data management, and case management for investigator workflows. Configuration work emphasized a rule engine and risk scoring framework, automated alert generation, and configurable SAR reporting capabilities aligned to Indian regulatory requirements.
Operational integration included feeds from transaction processing and customer master systems, consolidation of payment and ledger transaction data, and interfaces to internal reporting and audit repositories. The Base60 AML implementation was positioned to serve compliance, operations, and fraud investigation teams across branches and centralized processing centers, using the application to centralize alerts and case assignment.
Governance adjustments supported the rollout, with new investigator triage workflows, alert escalation procedures, audit logging and role based access controls to separate detection, investigation and reporting duties. The narrative focuses on the structural implementation of Base60 AML, the application name Base60 AML, the explicit Apps Category AML, Fraud and Compliance, and the operational integration points that facilitate enterprise level AML controls.
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Cholamandalam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cholamandalam
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP and CIO | CXO | Finance | |
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President and CFO | CXO | Finance | |
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Credit & Operation Manager | Manager | Finance | |
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Risk Compliance and Audit Manager | Manager | Risk | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Cholamandalam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cholamandalam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cholamandalam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cholamandalam Technographics
Cholamandalam is a Banking and Financial Services organization based in India,
with around 13248 employees and annual revenues of $8.57 billion.
Cholamandalam operates a diverse technology stack with applications such as
Microsoft 365, Netcore Customer Engagement and Base60 AML,
covering areas like Collaboration, Customer Engagement and AML, Fraud and Compliance.
Cholamandalam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Netcore and Relevantz.
Cholamandalam recently adopted applications including
Microsoft 365 in 2022, Netcore Customer Engagement in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cholamandalam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cholamandalam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cholamandalam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.