Chrome Hearts
600 N Robertson Blvd, West Hollywood,
Los Angeles, 90069, CA,
United States
Los Angeles, 90069, CA,
United States
1 310-854-9800
Retail
Chrome Hearts Technographics
Chrome Hearts Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chrome Hearts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Chrome Hearts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chrome Hearts has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Microsoft Dynamics 365 Retail POS for Point Of Sale in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chrome Hearts is running and its propensity to invest more and deepen its relationship with Microsoft , Apple , Forter or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chrome Hearts revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chrome Hearts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chrome Hearts Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Chrome Hearts selected and deployed Microsoft Dynamics 365 for Finance and Operations to replace Microsoft Dynamics AX, positioning the organization on a modern ERP Financial platform while also implementing D365 Retail MPOS/CPOS for point-of-sale. The rollout targeted a multi-company, multi-currency, multi-language environment supporting 250+ end users across headquarters, manufacturing sites and approximately 30 global retail stores.
The implementation encompassed core finance, procurement, manufacturing planning and production control, quality control, warehousing and shipping/receiving, payroll, sales/customer service, product design and sales forecasting. The team integrated D365 F&O with SQL Server databases and enterprise reporting (Power BI and SSRS), developed and maintained MPOS/CPOS code and integrations for production, retail and warehouse data collection systems, and operated a structured DEV→TEST→PROD code promotion process tied to Microsoft release cycles.
Operational scope extended to ERP migration and ongoing support for an acquired eyewear manufacturing wholesale business with operations in the United States, Europe and Japan. The implementation included centralized administration of D365 F&O and Retail POS, a planned transition to cloud platforms, and documented process improvements in customer service, production control and quality control.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Retail POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017 Chrome Hearts deployed Microsoft Dynamics 365 Retail POS as its Point Of Sale solution to standardize retail transactions across its global store footprint. Microsoft Dynamics 365 Retail POS was implemented alongside Dynamics 365 Finance and Operations to provide a cohesive Point Of Sale and back office record of sales, inventory, and financial data for the retail organization.
The implementation included D365 Retail POS MPOS and CPOS modules for in store and mobile checkout workflows, and hands on systems administration of D365 F&O and D365 Retail POS components. Configuration work encompassed retail pricing, promotions, inventory synchronization, and cashier role based security, with reporting surfaced through Power BI and SSRS for executive and leadership dashboards.
Architecturally the solution was supported by SQL Server databases and a structured code promotion pipeline, moving changes from DEV to TEST to production under controlled release cycles. Integrations and operational coverage explicitly included D365 F&O for finance and inventory reconciliation, SQL databases for transactional persistence, and BI/reporting platforms for KPI and forecasting support, with operational scope covering finance, customer service, sales and marketing, procurement, manufacturing planning, warehousing, payroll, and shipping and receiving.
Governance and process controls were instituted through release management, change control, and security standards overseen by the Director of Information Systems, who also managed helpdesk and project management systems and new store opening projects. Outcomes recorded by the organization included leading D365 F&O and D365 Retail POS MPOS CPOS implementation projects for a 250 plus end user, multi company, multi currency, multi language environment, implementing data collection in production and warehousing, improving customer service and production control processes, transforming helpdesk operations, and spearheading a transition to cloud platforms.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Chrome Hearts
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Chrome Hearts Executives
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FAQ - APPS RUN THE WORLD Chrome Hearts Technographics
Chrome Hearts is a Retail organization based in United States,
with around 900 employees and annual revenues of $200.0 million.
Chrome Hearts operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Microsoft Dynamics 365 Retail POS and Microsoft 365,
covering areas like ERP Financial, Point Of Sale and Collaboration.
Chrome Hearts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft.
Chrome Hearts recently adopted applications including
Microsoft Clarity in 2022, Okta Identity Cloud in 2021 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chrome Hearts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chrome Hearts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chrome Hearts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.