Chuck E. Cheese
1707 Market Place Blvd, Suite 200,
Irving, 75063, TX,
United States
Irving, 75063, TX,
United States
1 972-258-8507
Retail
Chuck E. Cheese Technographics
Chuck E. Cheese Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chuck E. Cheese and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Chuck E. Cheese employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chuck E. Cheese has purchased the following applications: Workday Financial Management for ERP Financial in 2012, Workday HCM for Core HR in 2012, NCR Voyix Aloha POS for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chuck E. Cheese is running and its propensity to invest more and deepen its relationship with Workday , NCR Voyix , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chuck E. Cheese revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chuck E. Cheese intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chuck E. Cheese Tech Stack and Enterprise Applications
Chuck E. Cheese ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | IBM AS/400 | Workday Financial Management | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012, Chuck E. Cheese implemented Workday Financial Management as its ERP Financial application, replacing IBM AS/400. CEC Entertainment selected Workday to manage its financial processes and a workforce of approximately 17,000 employees across more than 500 stores, consolidating financial management, HR, and payroll on a unified SaaS platform.
Workday Financial Management was deployed as a business-event driven financial solution providing comprehensive accounting on a unified global platform. Configurations emphasized customer-defined Worktags for multi-dimensional transactional analysis, a simplified chart of accounts to reduce administration, and built-in transactional controls to support governance and compliance in regions where the company operates.
The implementation used Workday's multitenant SaaS delivery model with application updates delivered by the vendor three times a year, reducing in-house infrastructure management. The deployment included native mobile applications for smartphones, iPad and iPhone, and an intuitive consumer-like user interface to drive rapid adoption among a digitally savvy workforce.
Operational scope extended across finance, HR, and payroll functions, with Workday HCM and Workday Payroll integrated in the unified platform to support onboarding, talent management, payroll self-service, and manager self-service. The solution provided employee self-service for personal updates and online payslips, and automatic tax updates via the SaaS delivery model to streamline period-to-period payroll activities.
Governance changes centered on embedding controls at the transaction level and shifting IT focus from infrastructure maintenance to business enablement. Stakeholder commentary from the implementation noted the ability to bypass older on-premise technologies, and characterized the environment as a unified, scalable and user-friendly financial and HR platform that would grow with the business.
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Chuck E. Cheese HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, CEC Entertainment, the parent company of Chuck E. Cheese, deployed Workday HCM as part of a broader Workday implementation covering Core HR, payroll, and financial management for a workforce of approximately 17,000 employees. Workday HCM was provisioned on a multi tenant SaaS delivery model, with the vendor managing three annual update cycles to keep the application current.
The deployment included Workday HCM for Core HR, Workday Financial Management to deliver a business event driven financial solution on a unified global platform, and Workday Payroll with configurable self service capabilities for day to day and period to period payroll activities. Configuration emphasized customer defined Worktags to let managers track transactional data across dimensions such as personnel, customers, products, regions, and projects, and simplification of the chart of accounts to reduce administration while maintaining multi dimensional business visibility.
Operational coverage targeted global human resources, payroll, and finance functions, with mobile native applications for iPad and iPhone and support for modern smartphones to enable employees to update personal information while on the go. The implementation sought broad adoption through an intuitive, consumer like interface, delivering access for both managers and frontline employees and providing event driven accounting and transactional level visibility to finance teams.
Governance elements included built in transactional controls to support compliance across regions and a centralized vendor update cadence that reduces local release burden. CEC Entertainment characterized the multi tenant SaaS model and the Workday HCM user experience as the preferred direction for its business systems and positioned the combined Workday HCM, Financial Management, and Payroll implementation to support HR and finance operations moving forward.
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Chuck E. Cheese ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Chuck E. Cheese deployed NCR Voyix Aloha POS as its Point Of Sale platform to support restaurant-level operations. The NCR Voyix Aloha POS implementation included the ALOHA front and back office applications alongside NCR Back office to provide integrated transaction processing and centralized administrative controls.
Configuration focused on operational modules aligned to food and family entertainment site workflows, including front-of-house transaction processing, shift planning and labor planners, daily and weekly recording of controllable costs, and cash management workflows for nightly cash reconciliation and AM cash deposits. Back-office configuration encompassed controllable profit worksheets, weekly inventory count and ordering support, and reporting functions used for weekly financial posting and invoice and work order generation.
Operational coverage extended to restaurant operations, finance and inventory teams, and guest services at site level, with documented use at the Monrovia, CA location during the February 2019 to June 2020 period. Governance and process controls emphasized timely completion of labor planners and controllable profit worksheets, adherence to company financial posting standards, and manager-driven workflows for hiring, discipline, and guest experience issues using the NCR Voyix Aloha POS environment.
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Chuck E. Cheese Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Chuck E. Cheese CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Chuck E. Cheese SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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Chuck E. Cheese TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Chuck E. Cheese IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Chuck E. Cheese CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Chuck E. Cheese
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional Human Resources Manager | Manager | HR | |
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SVP,CHRO | VP | HR | |
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Senior Director, Talent Acquisition | Director | HR | |
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Senior Director of Learning & Development | Director | HR | |
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General Manager | Manager | Finance | |
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Executive Vice President, Chief Legal and Human Resources Officer, and Corporate Secretary | CXO | HR | |
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VP, Legal & Compliance | VP | Legal | |
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VP of Human Resources | VP | HR | |
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Vice President of Information Technology | VP | IT | |
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Director IT Operations | Director | IT | |
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Vice President, Controller and Chief Accounting Officer | CXO | Finance | |
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EVP and COO | VP | Finance | |
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Senior POS Administrator | Manager | IT | |
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POS Manager/FOH Manager | Manager | Finance | |
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Apps Being Evaluated by Chuck E. Cheese Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chuck E. Cheese IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chuck E. Cheese digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Chuck E. Cheese Technographics
Chuck E. Cheese is a Retail organization based in United States,
with around 15000 employees and annual revenues of $1.20 billion.
Chuck E. Cheese operates a diverse technology stack with applications such as
Workday Financial Management, Workday HCM and NCR Voyix Aloha POS,
covering areas like ERP Financial, Core HR and Point Of Sale.
Chuck E. Cheese has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and NCR Voyix.
Chuck E. Cheese recently adopted applications including
Punchh in 2021, Crazy Egg in 2021 and AdRoll in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chuck E. Cheese’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chuck E. Cheese’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chuck E. Cheese technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.