CICReports
3700 Crestwood Pkwy NW, Suite 300,
Duluth, 30096, GA,
United States
Duluth, 30096, GA,
United States
1 800-288-4757
Professional Services
CICReports Technographics
CICReports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CICReports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 CICReports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CICReports has purchased the following applications: BackChecked for BackGround Screening in 2024, Rentec Direct for Real Estate Property Management in 2019, Provide Support for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CICReports is running and its propensity to invest more and deepen its relationship with BackChecked , Rentec Direct , Provide Support or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CICReports revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CICReports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CICReports Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BackChecked | Legacy | BackChecked | BackGround Screening | HCM | n/a | 2024 | 2024 |
In 2024, Contemporary Information Corp, known as CIC, used BackChecked as a third-party background screening platform and discovered unauthorized access to applicant data. The incident was tied to CIC's HR and tenant screening operations in the United States where BackChecked was the screening provider supporting applicant workflows.
The BackChecked deployment aligned with BackGround Screening functional capabilities, including applicant data intake, identity verification, criminal and tenancy history checks, adjudication and report generation, and secure result storage that are typical for the category. CIC relied on BackChecked as the primary screening engine and repository for applicant records within its screening process.
As a third-party screening service, BackChecked handled the end-to-end screening data flow from CIC intake through report delivery, which indicates integration with CIC's HR and tenant screening intake channels and operational processes without specific platform names provided. Operational coverage in the record is limited to HR and tenant screening activities conducted in the United States and focused on applicant-level record handling.
After BackChecked reported the unauthorized access, CIC filed data-breach notices with state authorities and began notifying affected individuals, leading to consumer notifications. The documented consequence is the exposure of applicant data and the activation of CIC's breach notification and response processes.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rentec Direct | Legacy | Rentec Direct | Real Estate Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, CICReports implemented Rentec Direct as its property management application. The deployment places Rentec Direct on CICReports' public website to provide tenant-facing workflows and landlord account access, using a SaaS-hosted Real Estate Property Management platform model. Rentec Direct is used on their website to expose tenant portals, online payment interfaces, and self-service tenant communications while centralizing property operational interfaces for administrative staff.
Configuration focused on Real Estate Property Management functional modules such as tenant portals, online rent collection, maintenance request tracking, property accounting, and owner statement generation. Operational scope covered property operations and finance functions within CICReports, provisioning user roles and access controls for property managers and administrative teams. Governance activities emphasized workflow configuration for tenant communications and accounting workflows to align the Rentec Direct implementation with existing corporate processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CICReports
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CICReports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CICReports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CICReports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CICReports Technographics
CICReports is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
CICReports operates a diverse technology stack with applications such as
BackChecked, Rentec Direct and Provide Support,
covering areas like BackGround Screening, Real Estate Property Management and Chatbots and Conversational AI.
CICReports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BackChecked, Rentec Direct and Provide Support.
CICReports recently adopted applications including
JavaScript in 2025, BackChecked in 2024 and Socket.IO in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CICReports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CICReports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CICReports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.