Southfield, 48075, MI,
United States
Ciena Healthcare Technographics
Ciena Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ciena Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Ciena Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ciena Healthcare has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2010, DailyPay for Earned Wage Access in 2020, PointClickCare Senior Living Core Platform for Assisted Living in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ciena Healthcare is running and its propensity to invest more and deepen its relationship with Intuit , DailyPay , OnShift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ciena Healthcare revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ciena Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ciena Healthcare Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DailyPay | Legacy | DailyPay | Earned Wage Access | HCM | n/a | 2020 | 2020 |
In 2020, Ciena Healthcare implemented DailyPay in an Earned Wage Access deployment for staff across multiple facilities. The organization rolled out DailyPay as a voluntary employee benefit, with free enrollment and a usage model that applies a fee only when an employee initiates a transfer.
Configuration emphasized employee self-service disbursement and budgeting capabilities. DailyPay was provisioned to deliver on-demand transfer functionality, settlement workflows for earned wages, and integrated financial wellness tools and FAQs to support adoption and ongoing use.
Operational scope covered staff members working at multiple facilities and affected HR, payroll, benefits administration, and finance functions. Enrollment communications and benefit materials were provided through existing HR channels, and sign-up was advertised as free, with transfers subject to a per-transfer fee as the only direct user cost.
Ciena Healthcare DailyPay Earned Wage Access supports payroll and benefits administration as well as employee financial wellness programs. Governance focused on voluntary participation, user-level transfer controls, and employee support resources including FAQs and linked support information.
|
|
|
|
|
Employee Engagement | HCM |
|
2024 | 2024 |
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2022 | 2022 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Recruiting, Candidate Relationship Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2016 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2024 | 2024 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PointClickCare | Legacy | PointClickCare Senior Living Core Platform | Assisted Living | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Ciena Healthcare implemented PointClickCare Senior Living Core Platform to support its Assisted Living operations. The deployment prioritized social services and interdisciplinary care workflows, with an emphasis on person centered care planning, assessments, and structured case management across clinical and social work functions. PointClickCare Senior Living Core Platform is referenced directly in operational practice by social service coordinators for assessments and housing placement referrals.
The implementation configured assessment and care planning modules, case management records, care conference documentation, and referral tracking capabilities consistent with Assisted Living operational needs. Workflows captured initial assessments, client referrals, behavioral incident documentation, and housing and placement referrals, aligning with counseling psychology and case management activities described in coordinator records. The platform standardized person centered care plan templates and interdisciplinary team documentation to support recurring care conferences and resident care coordination.
Operational governance centered on social services and IDT teams who maintained ownership of case management, care conference cadence, and referral escalation. Processes were adapted to document referrals to external resources including hospital psychiatric services and regional aging agencies, reflecting real world coordination needs noted by staff. Training and adoption efforts focused on embedding PointClickCare Senior Living Core Platform into routine care planning, documentation, and referral workflows within Ciena Healthcare social service operations.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2016 | 2016 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Ciena Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ciena Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||