Ciena Healthcare
4000 Town Center #2000,
Southfield, 48075, MI,
United States
Southfield, 48075, MI,
United States
1 248-386-0300
Healthcare
Ciena Healthcare Technographics
Ciena Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ciena Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Ciena Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ciena Healthcare has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2010, DailyPay for Earned Wage Access in 2020, PointClickCare Senior Living Core Platform for Assisted Living in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ciena Healthcare is running and its propensity to invest more and deepen its relationship with Intuit , DailyPay , OnShift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ciena Healthcare revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ciena Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ciena Healthcare Tech Stack and Enterprise Applications
Ciena Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Ciena Healthcare implemented Intuit QuickBooks Online as its ERP Financial platform. The implementation centralized core financial management across the organization and aligned accounting between Opco and Propco reporting structures.
Intuit QuickBooks Online was configured to manage general ledger activities, monthly bank and ledger reconciliations, accounts payable processing, payroll journal entries, and period close workflows typical of an ERP Financial deployment. Configuration emphasized recurring monthly journal entries, bank reconciliations, and maintenance of payroll-based journal reports to support facility level reporting and corporate consolidation.
Operational coverage included centralized payroll processing and reporting for approximately 1500 employee payroll calculations, oversight of payroll posting at each facility, and production of payroll related financial statements for wages, taxes, and deductions. The finance team used QuickBooks accounting management to deliver reporting assistance to department heads, support PBJ reporting, and ensure timely posting of payroll-based journal reports to the CMS website.
Governance was structured around monthly close and reconciliation processes, engagement with external auditors to support annual close activities, documented resolution of account inconsistencies through adjustments and paperwork evaluation, and training of new staff on Payroll and PBJ reporting. Corporate Financial Controller and payroll management retained operational ownership of payroll processing, journal posting, and audit support within the Intuit QuickBooks Online ERP Financial environment.
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Ciena Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DailyPay | Legacy | DailyPay | Earned Wage Access | HCM | n/a | 2020 | 2020 |
In 2020, Ciena Healthcare implemented DailyPay in an Earned Wage Access deployment for staff across multiple facilities. The organization rolled out DailyPay as a voluntary employee benefit, with free enrollment and a usage model that applies a fee only when an employee initiates a transfer.
Configuration emphasized employee self-service disbursement and budgeting capabilities. DailyPay was provisioned to deliver on-demand transfer functionality, settlement workflows for earned wages, and integrated financial wellness tools and FAQs to support adoption and ongoing use.
Operational scope covered staff members working at multiple facilities and affected HR, payroll, benefits administration, and finance functions. Enrollment communications and benefit materials were provided through existing HR channels, and sign-up was advertised as free, with transfers subject to a per-transfer fee as the only direct user cost.
Ciena Healthcare DailyPay Earned Wage Access supports payroll and benefits administration as well as employee financial wellness programs. Governance focused on voluntary participation, user-level transfer controls, and employee support resources including FAQs and linked support information.
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Employee Engagement | HCM |
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2024 | 2024 |
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Employee Recognition and Rewards Management | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2024 | 2024 |
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Ciena Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PointClickCare | Legacy | PointClickCare Senior Living Core Platform | Assisted Living | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Ciena Healthcare implemented PointClickCare Senior Living Core Platform to support its Assisted Living operations. The deployment prioritized social services and interdisciplinary care workflows, with an emphasis on person centered care planning, assessments, and structured case management across clinical and social work functions. PointClickCare Senior Living Core Platform is referenced directly in operational practice by social service coordinators for assessments and housing placement referrals.
The implementation configured assessment and care planning modules, case management records, care conference documentation, and referral tracking capabilities consistent with Assisted Living operational needs. Workflows captured initial assessments, client referrals, behavioral incident documentation, and housing and placement referrals, aligning with counseling psychology and case management activities described in coordinator records. The platform standardized person centered care plan templates and interdisciplinary team documentation to support recurring care conferences and resident care coordination.
Operational governance centered on social services and IDT teams who maintained ownership of case management, care conference cadence, and referral escalation. Processes were adapted to document referrals to external resources including hospital psychiatric services and regional aging agencies, reflecting real world coordination needs noted by staff. Training and adoption efforts focused on embedding PointClickCare Senior Living Core Platform into routine care planning, documentation, and referral workflows within Ciena Healthcare social service operations.
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Ciena Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Ciena Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ciena Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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Director of Talent Acquisition | Director | HR | |
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Payroll Director | Director | HR | |
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Payroll Director | Director | Finance | |
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Director Of Human Resources | Director | HR | |
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Director of Compensation and Labor Relations | Director | HR | |
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Director of Employee Relations & Development | Director | HR | |
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Benefits Manager | Manager | HR | |
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Human Resources Director | Director | HR | |
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Payroll Director | Director | HR | |
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Human Resource Manager | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Apps Being Evaluated by Ciena Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ciena Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ciena Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ciena Healthcare Technographics
Ciena Healthcare is a Healthcare organization based in United States,
with around 1400 employees and annual revenues of $500.0 million.
Ciena Healthcare operates a diverse technology stack with applications such as
Intuit QuickBooks Online, DailyPay and PointClickCare Senior Living Core Platform,
covering areas like ERP Financial, Earned Wage Access and Assisted Living.
Ciena Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, DailyPay and PointClickCare.
Ciena Healthcare recently adopted applications including
OnShift Engage in 2024, OnShift Employee Scheduling in 2024 and Spotlight in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ciena Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ciena Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ciena Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.