Wrexham, LL13 9AE,
United Kingdom
Cimteq Technographics
Cimteq Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cimteq and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26 Cimteq employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cimteq has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Hubspot CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cimteq is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cimteq revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cimteq intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cimteq Tech Stack and Enterprise Applications
Cimteq AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cimteq implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as the Chatbots and Conversational AI capability to support customer engagement across Sales, Marketing and Support business functions.
The implementation centers on a web-embedded chat widget and conversational flows typical of Chatbots and Conversational AI, including automated bot qualification, canned responses for common inquiries, and live handover to agents. Hubspot Live Chat captures chat transcripts and contact details into the HubSpot messaging inbox and contact timeline, enabling follow-up and conversational context to be preserved for sales and service workflows.
Operational scope is website-focused for a 26 employee professional services firm, with ownership managed by Sales and Marketing. Governance included defining conversation ownership, response workflows, basic response templates, and escalation paths to human agents, with rollout oriented to continuous tuning of bot prompts and agent scripts.
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Cimteq Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cimteq implemented Microsoft 365 to address Collaboration needs across the organization, with public website references confirming Microsoft 365 as part of the company technology footprint. Cimteq is a United Kingdom professional services firm and the deployment was oriented to support company-wide collaboration and communication across its 26 employees.
The Microsoft 365 implementation included standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for document management and intranet content, Microsoft Teams for synchronous collaboration and conferencing, and OneDrive for Business for individual file storage and sync. Administration and governance were structured around a centralized Microsoft 365 tenant model, with user provisioning, mailbox and site management, and policy controls for access and content governance applied across core business functions including operations and client-facing teams.
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Cimteq CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018 Cimteq implemented Hubspot CRM as its primary CRM. The UK professional services firm with 26 employees deployed Hubspot CRM on their website to capture inbound leads and centralize contact records, using the CRM application to unify web form capture and basic lead profiling.
Configuration emphasized contact management, lead capture forms, website activity tracking, and sales pipeline stage tracking within Hubspot CRM. Operational coverage focused on sales and marketing teams, with governance centered on standardized contact handling and lead qualification workflows, and a cloud SaaS deployment model that embeds CRM tracking on the corporate website.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Cimteq ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Cimteq IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cimteq
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Cimteq Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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