Cinsay
Frost Bank Tower, 401 Congress Avenue, Suite 1450,
Austin, 78701, TX,
United States
Austin, 78701, TX,
United States
1 512-579-0377
Communications
Cinsay Technographics
Cinsay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cinsay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Cinsay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cinsay has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cinsay is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cinsay revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cinsay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cinsay Tech Stack and Enterprise Applications
Cinsay ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Cinsay implemented Oracle NetSuite ERP to establish a centralized finance platform. The 170 employee communications company deployed Oracle NetSuite ERP as its ERP Financial system to consolidate accounting and financial management across corporate operations.
The implementation focused on core financial modules, including general ledger, accounts payable, accounts receivable, billing and financial reporting, configured to support standardized month end close and revenue recognition workflows. Oracle NetSuite ERP was configured to provide a unified chart of accounts, transaction level auditability and role based access controls consistent with ERP Financial deployments for mid market organizations.
Operational scope concentrated on finance and accounting functions with rollout to corporate finance teams. Governance and process changes emphasized standardized accounting procedures and approval workflows, creating a single source of financial truth for statutory and management reporting. Cinsay implemented Oracle NetSuite ERP, ERP Financial, to support its corporate finance and accounting business functions.
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Cinsay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cinsay implemented Microsoft 365 as a cloud-first Collaboration suite across the company. The Microsoft 365 deployment leveraged core services including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online for document collaboration and intranet, OneDrive for file sync, and Office desktop applications for content creation, aligning with Collaboration category capabilities focused on communications and content workflows.
Configuration and governance centered on tenant-level administration, identity-managed access and role-based permissioning to align collaboration controls with marketing, sales and product teams. Cinsay references Microsoft 365 on its website, indicating a cloud-hosted collaboration architecture supporting cross-functional internal communications and content production workflows, while additional third party integrations are not specified.
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Cinsay ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Cinsay deployed Atlassian Jira Service Desk as their IT Service Management solution and exposed it on their website. The implementation supports the Communications company and its 170 employees, providing a customer-facing access point for support requests and a central ticketing intake for internal IT and customer support workflows.
The implementation configured core IT Service Management capabilities using Atlassian Jira Service Desk, including a customer service portal, defined request types and queues, SLA policies, automation rules for triage, and a knowledge base for self service. Configuration emphasis is aligned with request fulfillment and incident management workflows common to service desk implementations.
Operational coverage centers on customer support and internal IT service processes, with the website serving as the primary intake channel into Atlassian Jira Service Desk. The deployment follows a centralized service desk model that routes incidents and requests into structured queues for resolution and escalation.
Governance and process changes documented focus on codifying workflows, service level definitions, role based queue assignments, and escalation paths within Atlassian Jira Service Desk to standardize request handling. The implementation also emphasizes automation of repetitive triage tasks and consolidation of service information into the portal to improve routing and knowledge reuse.
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Cinsay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cinsay
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Founder, President, CEO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP of Information and Technology | VP | IT | |
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Apps Being Evaluated by Cinsay Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cinsay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cinsay digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cinsay Technographics
Cinsay is a Communications organization based in United States,
with around 170 employees and annual revenues of $20.0 million.
Cinsay operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Atlassian Jira Service Desk,
covering areas like ERP Financial, Collaboration and IT Service Management.
Cinsay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Atlassian.
Cinsay recently adopted applications including
Atlassian Jira Service Desk in 2018, Amazon EC2 in 2018 and Microsoft 365 in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cinsay’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cinsay’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cinsay technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.