Cipher Business Solutions
8300 NW 53rd St Suite 350,
Doral, 33166, FL,
United States
Doral, 33166, FL,
United States
1 305-447-0850
Professional Services
Cipher Business Solutions Technographics
Cipher Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cipher Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Cipher Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cipher Business Solutions has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cipher Business Solutions is running and its propensity to invest more and deepen its relationship with Zoho Corp. , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cipher Business Solutions revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cipher Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cipher Business Solutions Tech Stack and Enterprise Applications
Cipher Business Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Cipher Business Solutions deployed Zoho SalesIQ on its corporate website. Cipher Business Solutions implemented Zoho SalesIQ, a Chatbots and Conversational AI solution, to provide website-based client engagement and to support front-line sales and client service workflows.
The implementation centered on the embedded website chat widget and visitor tracking, using standard Zoho SalesIQ capabilities such as live chat interactions, proactive chat invitations, visitor intelligence, and chat transcript capture. Configuration emphasized lead capture workflows and basic routing of chats to small sales and support teams, with role-based access for agents and administrators appropriate for a 15 person professional services firm.
Operational scope was limited to the corporate website where Zoho SalesIQ handles inbound client inquiries and appointment requests, aligning the Chatbots and Conversational AI deployment with day-to-day sales and client service functions. Governance focused on simple ownership rules for chat queues, transcript retention for follow up, and incremental adjustments to greeting and routing rules during rollout to internal teams.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Cipher Business Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cipher Business Solutions implemented Microsoft 365 as its Collaboration platform. The small professional services firm configured the cloud-hosted suite to centralize email and document workflows for its 15 employees in the United States. Microsoft 365 was applied to support client communications, internal collaboration, and basic knowledge sharing across core business functions.
The implementation provisioned hosted email and calendaring via Office 365 Mail, which is used on the company website for contact form routing and public facing mail flows. The deployment used a single Microsoft 365 tenant to provision user accounts, enable cloud file synchronization and document collaboration capabilities, and provide role aligned mailbox and calendar access for client services and operations staff. Standard Collaboration capabilities were applied, including centralized user account management and cloud document stores.
Operational governance focused on centralized account provisioning, mailbox policy application, and basic administrative controls to manage access across client services and back office functions. Integrations were primarily mail routing between the website and Office 365 Mail, and the architecture remained cloud native with administration centered in the Microsoft 365 tenant.
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Cipher Business Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018 Cipher Business Solutions deployed WooCommerce on its website to establish an eCommerce storefront. Cipher Business Solutions implemented WooCommerce to enable online sales functionality and support eCommerce business functions alongside its professional services website.
The deployment uses the full WooCommerce application as a WordPress based storefront plugin, providing core eCommerce capabilities such as product and service catalog management, shopping cart and checkout workflows, customer account and order management, and configurable tax and shipping rules. Configuration work focused on storefront presentation, catalog taxonomy, pricing and discount rules, and checkout form flows consistent with small business eCommerce operations.
Operational responsibility is held within website operations and a small internal team that administers WordPress and WooCommerce settings, product updates, and order processing. The implementation impacts sales operations, client billing workflows, and digital client engagement, with governance enforced through WordPress administrator and shop manager roles to control catalog changes, order handling, and storefront updates.
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Cipher Business Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Cipher Business Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Cipher Business Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Cipher Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Consulting Services Director | Director | Finance | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Cipher Business Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cipher Business Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cipher Business Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cipher Business Solutions Technographics
Cipher Business Solutions is a Professional Services organization based in United States,
with around 15 employees and annual revenues of $4.0 million.
Cipher Business Solutions operates a diverse technology stack with applications such as
Zoho SalesIQ, Microsoft 365 and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Cipher Business Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Microsoft and Automattic.
Cipher Business Solutions recently adopted applications including
Hubspot Marketing Automation in 2021, Hubspot Live Chat in 2018 and WooCommerce in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cipher Business Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cipher Business Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cipher Business Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.