Cireson
3960 W Point Loma Blvd #H5070,
San Diego, 92110, CA,
United States
San Diego, 92110, CA,
United States
1 855-871-1232
Professional Services
Cireson Technographics
Cireson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cireson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Cireson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cireson has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016, Telerik Sitefinity CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cireson is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cireson revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cireson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cireson Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Cireson implemented LiveChat on its website. The deployment uses LiveChat as a Chatbots and Conversational AI application to provide web based real time messaging embedded in Cireson's public site, focused on customer support and pre sales engagement.
Configuration centered on the LiveChat widget, agent console, and standard conversational features such as canned responses, chat routing, and session transcripts, aligning with customer support and sales functions. Operational scope covered site visitors and customer portals, with management of user roles and routing rules to direct conversations to support or sales teams. Governance included defining operating hours, escalation workflows and role based access controls within the LiveChat administration console to support ongoing operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Cireson deployed Microsoft 365 as its core Collaboration suite. Cireson uses Microsoft 365 on their website and across the organization to support internal collaboration and client facing communications for a 75 employee professional services firm. Cireson Microsoft 365 Collaboration supports knowledge management, project collaboration and client engagement workflows.
The implementation is a cloud hosted Microsoft 365 configuration that centralizes email, team messaging, document libraries, and file sync and share capabilities. Functional modules implied by the Microsoft 365 deployment include Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business, with tenant level administration, user and group provisioning, and content governance applied to control access and retention. Operational coverage focuses on consulting and client delivery teams, and the suite is surfaced through the company website to enable publicly available content and internal collaboration, with administrative controls maintained at the tenant level.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Cireson implemented Telerik Sitefinity CMS on their website. The deployment used Telerik Sitefinity CMS as a Web Content Management platform to manage corporate web content and serve customer facing pages for the Professional Services firm.
The implementation emphasized capabilities typical of Web Content Management deployments, including content authoring and editing, template driven page rendering, publishing workflows and approvals, digital asset management, and role based editorial controls. Telerik Sitefinity CMS was configured to support responsive site templates and structured content models to streamline content creation and reuse across the site.
Operational ownership centered on marketing for content strategy and editorial processes, with IT responsible for platform hosting and upgrades. Governance was organized around editorial roles and publishing approvals within the Telerik Sitefinity CMS environment, centralizing content lifecycle and asset governance for the Cireson corporate website.
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cireson
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cireson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cireson IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cireson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cireson Technographics
Cireson is a Professional Services organization based in United States,
with around 75 employees and annual revenues of $15.0 million.
Cireson operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Telerik Sitefinity CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Cireson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Progress Software.
Cireson recently adopted applications including
Sugar Market in 2023, Cloudflare CDN in 2022 and HubSpot CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cireson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cireson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cireson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.