Lecanto, 34461, FL,
United States
Citrus County, Florida Technographics
Citrus County, Florida Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citrus County, Florida and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1601 Citrus County, Florida employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citrus County, Florida has purchased the following applications: Accela Civic Platform for Government ERP in 2025, Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citrus County, Florida is running and its propensity to invest more and deepen its relationship with Accela , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citrus County, Florida revenues, which have grown to $315.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citrus County, Florida intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citrus County, Florida Tech Stack and Enterprise Applications
Citrus County, Florida ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accela | Legacy | Accela Civic Platform | Government ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Citrus County, Florida implemented the Accela Civic Platform to modernize permitting, licensing, and other citizen services. The deployment is positioned as Enterprise Resource Planning for Government Agencies and was rolled out across multiple county departments to serve residents and local businesses.
The Accela Civic Platform implementation emphasized permitting and licensing modules, with configuration work focused on intake workflows, review routing, license issuance, and citizen-facing case tracking consistent with Enterprise Resource Planning for Government Agencies capabilities. The County configured the system to align with existing operational workflows and to automate handoffs between permit intake, plan review, and issuance processes.
Operational coverage spans multiple departments within Citrus County and targets both staff workflows and resident interactions, with staff reporting rapid adoption and community feedback described as strongly positive. To support adoption, Citrus County established training and support assets including an Accela 101 class taught by staff, a concierge one on one assistance service, and a public library of YouTube videos for self-study, which reinforced staff transition and citizen onboarding.
Governance and rollout practices were centered on staff training, citizen engagement, and incremental service expansion, with internal champions cited as part of the transition. The County reported improved operational efficiency, reduced processing times, and a more responsive service model for citizens and businesses following the Accela Civic Platform launch.
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Citrus County, Florida Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Citrus County, Florida CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Citrus County, Florida ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Citrus County, Florida PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Citrus County, Florida IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Citrus County, Florida CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Citrus County, Florida
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Citrus County, Florida Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||