Kineo
Kineo Technographics
Kineo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kineo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 258 Kineo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Kineo has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, dotdigital Engagement Cloud for Customer Engagement in 2021, Atlassian Jira Service Desk for IT Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kineo is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kineo revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kineo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kineo Tech Stack and Enterprise Applications
Kineo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Kineo implemented Adobe Connect as its Audio Video and Web Conferencing solution. Adobe Connect is deployed on Kineo's website to support virtual classroom delivery and public webinar hosting tied to the company’s education services.
The implementation emphasized core conferencing capabilities including persistent meeting rooms, webinar staging, screen sharing, multi‑media content upload, session recording and playback, and attendee role management. Configuration work focused on standardized session templates, meeting room customization, host and presenter permission sets, and reusable event configurations for recurring training and client events.
The deployment is embedded on the website for customer access and live session delivery, supporting learning delivery and client engagement workflows across Kineo’s delivery teams. Operational governance concentrated on centralized scheduling, host account provisioning, and content retention and access controls to standardize webinar and virtual classroom processes.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Kineo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Kineo implemented dotdigital Engagement Cloud as its Customer Engagement platform and instrumented the company website with the vendor’s web tracking and engagement code. The deployment is explicitly web-facing, aligning the dotdigital Engagement Cloud implementation with on-site visitor capture and outbound engagement channels.
The dotdigital Engagement Cloud deployment was configured to deliver core Customer Engagement capabilities, including email campaign orchestration, contact segmentation and list management, automated engagement workflows and behavioral-triggered messaging. Configuration work focused on web tracking, subscription and preference capture, and template-driven campaign flows to support marketing and learner outreach use cases.
Operational ownership appears concentrated in marketing and digital learning functions, with the implementation centralizing campaign orchestration on the website and providing a single system for managing subscriber consent and communication preferences. Governance work emphasized campaign workflow standardization and data capture practices consistent with web-based Customer Engagement deployment patterns.
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Kineo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2016 | 2016 |
In 2016, Kineo implemented Atlassian Jira Service Desk as an IT Service Management solution. The deployment is surfaced on Kineo's website where Atlassian Jira Service Desk functions as a customer facing service portal for submitting and tracking requests.
Atlassian Jira Service Desk was configured to deliver core IT Service Management capabilities, including ticketing and request management, incident tracking, a self service customer portal and knowledge base, and SLA monitoring. The implementation emphasizes structured request types and workflow automation consistent with IT Service Management best practices, with the Atlassian Jira Service Desk application orchestrating routing, queuing, and status updates.
The implementation is web accessible and integrated into the public site experience to capture external support and service requests, providing a single intake channel for customers. Administrative controls and service desk configuration drive role based access, queue management, and reporting to support ongoing operations within the IT Service Management scope.
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Kineo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Kineo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kineo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kineo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kineo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kineo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kineo Technographics
Kineo is a Education organization based in United Kingdom,
with around 258 employees and annual revenues of $19.0 million.
Kineo operates a diverse technology stack with applications such as
Adobe Connect, dotdigital Engagement Cloud and Atlassian Jira Service Desk,
covering areas like Audio Video and Web Conferencing, Customer Engagement and IT Service Management.
Kineo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems, dotdigital and Atlassian.
Kineo recently adopted applications including
Slack Connect in 2022, dotdigital Engagement Cloud in 2021 and Rackspace Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kineo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kineo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kineo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.