Dublin, 43017, OH,
United States
City Barbeque Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Barbeque and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 City Barbeque employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Barbeque has purchased the following applications: Decision Logic for Restaurant Management in 2023, Microsoft 365 for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Barbeque is running and its propensity to invest more and deepen its relationship with Decision Logic , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Barbeque revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Barbeque intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Decision Logic | Legacy | Decision Logic | Restaurant Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, City Barbeque deployed Decision Logic for Restaurant Management across its United States store network to monitor POS health, manage patching, and support PCI compliance. The deployment targeted store operations and centralized IT functions, with Decision Logic positioned as the primary monitoring and compliance orchestration layer for site-level terminals and remote support.
City Barbeque implemented Decision Logic's Intelligent Compliance Monitoring module alongside the Cloud Service and Remote Access modules. Configuration emphasized continuous compliance checks, automated patch management workflows, remote remediation sessions, and centralized backup orchestration, using the Decision Logic platform to surface incidents and compliance exceptions to IT and security teams.
Operational coverage included point of sale endpoints and onsite terminals across stores in the United States, with Remote Access enabling secure technician sessions for rapid troubleshooting and the Cloud Service module consolidating backups and configuration snapshots. The implementation impacted store operations, IT support, and security and compliance teams by providing unified visibility into POS health, patch status, and control access.
According to the vendor case write up, Decision Logic identified imminent POS failures within minutes and delivered improved PCI and security posture alongside centralized backups. Governance shifted toward continuous automated compliance monitoring and scheduled patch orchestration, operationalizing ongoing PCI support across City Barbeque stores.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2024 | 2024 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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