Aledo, 76008, TX,
United States
City of Aledo, TX Technographics
City of Aledo, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Aledo, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Aledo, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Aledo, TX has purchased the following applications: OpenGov ERP Cloud for Government ERP in 2018, Microsoft 365 for Collaboration in 2021, Tyler Incode Utility Billing for Utilities Customer Care and Billing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Aledo, TX is running and its propensity to invest more and deepen its relationship with OpenGov , Microsoft , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Aledo, TX revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Aledo, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Aledo, TX Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, City of Aledo, TX implemented OpenGov ERP Cloud as its Government ERP, and the municipality is listed as a customer in OpenGov materials. The engagement identifies the City of Aledo, TX and OpenGov ERP Cloud in vendor documentation, anchoring the implementation to a municipal finance context.
OpenGov ERP Cloud was configured to support core municipal finance workflows, including general ledger processing, budget planning and publication workflows, accounts payable and receivables, procurement requisitioning, and fixed asset tracking. The deployment emphasized financial management and budgetary control capabilities, aligning OpenGov ERP Cloud with the City of Aledo finance and administrative business functions.
The implementation used a cloud SaaS architecture to centralize financial controls, apply role based access, enforce configurable approval routing, and maintain audit trails for the city finance team. Operational coverage focused on City of Aledo finance and administration, scaled to a small municipal organization with approximately 30 employees, with governance centered on workflow standardization and centralized fiscal oversight.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Aledo, TX implemented Microsoft 365 as its Collaboration platform. Public source on the municipal website indicates Microsoft 365 is being used on their website to surface content and municipal documents. Microsoft 365 is being applied to support municipal communications, basic records publishing, and staff collaboration across the city's departments and administrative functions.
The deployment aligns with small government patterns and leverages core Collaboration capabilities such as Exchange Online for email, SharePoint Online for document hosting and site content, and Microsoft Teams for team collaboration and meetings. Administrative configuration is consistent with a single Microsoft 365 tenant model, with Azure Active Directory providing identity and role based access control and centralized user provisioning to fit constrained IT staffing. Governance emphasis likely centers on permission management, retention controls, and streamlined account administration to support departmental workflows and citizen facing content.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018 City of Aledo, TX deployed Tyler Incode Utility Billing to provide Utilities Customer Care and Billing capabilities for municipal billing and customer service. The implementation supports a small municipal organization of approximately 30 employees and centralizes utility account management, billing cycle processing, and customer interaction workflows across the city’s utilities and finance functions. The City of Aledo uses Tyler Incode Utility Billing on their website to accept online payments and to expose account information for residential and commercial utility customers.
The deployment emphasized standard Utilities Customer Care and Billing functional modules including customer account management, rate schedule configuration, billing calculation and invoice generation, payment posting, and exception handling for billing disputes. Implementation work included configuring meter-to-cash workflows, customer-facing portal settings, and online payment routing tied to the municipal website, enabling self-service balance inquiry and payment submission. Operational governance was organized around the finance and utility billing teams, with process changes to formalize account reconciliation, payment posting procedures, and billing dispute resolution workflows.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Aledo, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Aledo, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||