Atlantic City, 8401, NJ,
United States
City of Atlantic City Technographics
City of Atlantic City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Atlantic City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 City of Atlantic City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Atlantic City has purchased the following applications: Benefitsolver for Benefits Administration in 2018, Microsoft 365 for Collaboration in 2021, Oracle Moat for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Atlantic City is running and its propensity to invest more and deepen its relationship with Businessolver , NEOGOV , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Atlantic City revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Atlantic City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Atlantic City Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Businessolver | Legacy | Benefitsolver | Benefits Administration | HCM | n/a | 2018 | 2019 |
In 2018 the City of Atlantic City implemented Benefitsolver to centralize municipal benefits administration, deploying the Benefitsolver application to support Benefits Administration for approximately 1,000 city employees. The deployment focused on providing an online Benefitsolver portal so employees can access enrollment tools and plan information, aligning the application name Benefitsolver with the city government benefits function.
The implementation configured core Benefits Administration capabilities common to the category, including employee self service enrollment, benefits eligibility rules, plan configuration and elections management, life event handling and open enrollment workflows. Benefitsolver was used to maintain benefit census data and to generate carrier exchanges and enrollment records as part of standard benefits processing capabilities.
Operational coverage targeted citywide staff across municipal departments with administration owned by the human resources benefits team, and governance centered on standardized enrollment windows and role based access for benefits administrators and employees. Administrative workflows were instrumented to support eligibility adjudication, audit trail capture and periodic benefits record maintenance through the Benefitsolver user interface.
The rollout emphasized employee access to Benefitsolver for ongoing enrollment and benefits inquiries, embedding the Benefitsolver application into the City of Atlantic City benefits administration operating model. The narrative links City of Atlantic City Benefitsolver Benefits Administration human resources to municipal benefits operations without referencing external implementation partners.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Atlantic City deployed Microsoft 365 as its Collaboration platform. The deployment supports a municipal workforce of approximately 1000 employees and is exposed on the city’s public website, indicating use of cloud-hosted productivity and content services tied to the web presence.
Microsoft 365 centralizes cloud email, document collaboration, and real-time team communication to support municipal departments. Operational governance emphasizes centralized administration and role-based access controls to manage user access and municipal records, with a phased department-level rollout and website content integration noted in the implementation details.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, the City of Atlantic City deployed Oracle Moat on its public website. The City of Atlantic City implemented Oracle Moat as a Marketing Analytics application to capture viewability, attention measurement and ad verification for web-based digital media tied to municipal communications and paid campaigns.
The technical deployment used client-side measurement tagging and Oracle Moat analytics modules to collect page-level exposure and attention signals. Configuration work focused on tag placement through the site header or a tag management layer, campaign-level tagging schemas, and the creation of Oracle Moat reporting dashboards for campaign verification and audit-ready measurement.
Operational coverage centers on the communications and marketing functions within the municipal organization, with Oracle Moat data informing media procurement workflows and vendor reporting for online advertising. The implementation links page-level measurement to advertising delivery systems and campaign tracking to ensure consistent measurement across the city website.
Governance established tagging standards and a campaign onboarding process so communications staff and procurement can validate campaign measurement, review Moat dashboards, and maintain compliance with measurement requirements. Role-based access to Oracle Moat reporting was defined to separate campaign owners, media buyers, and audit reviewers for controlled measurement and verification.
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at City of Atlantic City
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Atlantic City Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||