Blooming Grove, 76626, TX,
United States
City of Blooming Grove Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Blooming Grove and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Blooming Grove employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Blooming Grove has purchased the following applications: CIS Utility Billing for Utilities Customer Care and Billing in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Blooming Grove is running and its propensity to invest more and deepen its relationship with CUSI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Blooming Grove revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Blooming Grove intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CUSI | Legacy | CIS Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2014 | 2014 |
In 2014, the City of Blooming Grove implemented CIS Utility Billing from CUSI to centralize municipal customer accounts and billing. CIS Utility Billing serves as the primary application in the Utilities Customer Care and Billing category for the municipality, supporting core customer service and utility billing operations for the city government. The deployment targeted the city’s utilities billing office and customer service functions for a small municipal staff environment.
The implementation configured CIS Utility Billing modules commonly used in municipal settings, including the customer information system, meter to cash billing engine, rate engine and invoicing, payment processing and statement generation, service order management, and delinquency workflows. Configuration work included account hierarchies, rate schedules, billing cycles, meter reading interfaces, and scheduled bill runs aligned with municipal billing cadence. Functional automation for bill calculation, statement production, and payment posting was established to support day to day operations, alongside reporting capabilities for finance and operational oversight.
Governance emphasis for the implementation included a centralized account master, role based access controls, and separation of duties between customer service and finance. The rollout followed a phased approach within municipal operations, with configuration management and staff training timed to billing cycle transitions. Operational coverage focused on the billing office, customer service, and finance functions across the municipal organization.
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